Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Jul- 2023 -27 July
THG snaps up City A.M.
THG has announced the acquisition of London’s 18-year-old business newspaper, City A.M. The news comes after it was revealed that City AM was on the brink of administration and THG was reportedly in advanced talks with the newspaper to acquire it through a pre-pack administration. Matthew Moulding, THG chief executive…
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26 July
THG in talks to buy City A.M.
Online beauty retailer THG is reportedly in advanced talks with London business newspaper, City A.M. to acquire it through a pre-pack administration, according to Sky News. The news comes after it was revealed that City A.M. is on the brink of administration after failed attempts to find a buyer in…
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18 July
Ocado restates FY23 guidance despite increased losses
Ocado has restated that it has full confidence in its FY23 guidance despite posting losses of £289.5m for the half year ended 28 May 2023. The main reasons for these losses are put down to £192.5m worth of depreciation of assets and amortisation plus £77.2m worth of exceptional items. These…
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17 July
Virgin Wines FY trading meets forecast
Virgin Wines has reported that full-year revenues are expected to be £59m, and profits of “no less than £0.5m” for the year ended 30 June 2023, with trading in line with expectations. It comes as the group said it continued to execute its “disciplined strategic approach” to customer acquisition, which…
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14 July
Nisa expands delivery service with Just Eat partnership
Nisa has partnered with Just Eat to launch an on-demand online delivery partnership, increasing access “to quick convenience shopping in communities throughout the UK”. According to Nisa, through the tie-up, its shoppers will be able to order items from local Nisa participating stores “for speedy delivery in as little as…
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13 July
MusicMagpie sees EBITDA rise 7.7% in H1
MusicMagpie has reported adjusted EBITDA of £2.8m, up 7.7% in H1 2023 compared with £2.6m in H1 2022, according to its interim results for the six months ended 31 May 2023. It also stated that following a challenging start to H1, with postal strikes and low consumer confidence impacting December…
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11 July
Amazon UK has lost 1 million app users, study finds
Amazon UK has lost over 1 million app users since the start of the year amid an emergence of international ecommerce rivals, according to research from mobile analytics and business intelligence firm GWS. Using data collected from GWS’ opt-in, app-engagement panel of 5,200 participants (18+) from around the UK, GWS…
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11 July
Revolution Beauty says it could reach compromise with Boohoo
Revolution Beauty Group reportedly believes that a compromise with Boohoo could be reached in the coming days. The news comes after the cosmetics group said it will organise a general meeting on 7 August 2023. The board of the company has unanimously recommended that shareholders vote against all of Boohoo’s…
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10 July
M&S chair ‘unhappy’ with Ocado Retail performance
M&S chair Archie Norman has reportedly told shareholders last week that he is “not happy” with the performance of Ocado Retail, according to The Times. Norman also stated that there was “work to do” on the joint venture M&S runs with Ocado. Ocado Retail posted a £501m loss for this…
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10 July
Amazon warehouse workers to strike during Prime Day
Labour union GMB has announced that nearly 900 Amazon workers at Amazon’s Coventry warehouse in Britain will strike for three days during its Prime Day event over a pay dispute, according to a Reuters report. In an emailed statement to Reuters, GMB said the strike will take place from 11-13…
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