Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Jul- 2023 -14 July
Nisa expands delivery service with Just Eat partnership
Nisa has partnered with Just Eat to launch an on-demand online delivery partnership, increasing access “to quick convenience shopping in communities throughout the UK”. According to Nisa, through the tie-up, its shoppers will be able to order items from local Nisa participating stores “for speedy delivery in as little as…
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13 July
MusicMagpie sees EBITDA rise 7.7% in H1
MusicMagpie has reported adjusted EBITDA of £2.8m, up 7.7% in H1 2023 compared with £2.6m in H1 2022, according to its interim results for the six months ended 31 May 2023. It also stated that following a challenging start to H1, with postal strikes and low consumer confidence impacting December…
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11 July
Amazon UK has lost 1 million app users, study finds
Amazon UK has lost over 1 million app users since the start of the year amid an emergence of international ecommerce rivals, according to research from mobile analytics and business intelligence firm GWS. Using data collected from GWS’ opt-in, app-engagement panel of 5,200 participants (18+) from around the UK, GWS…
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11 July
Revolution Beauty says it could reach compromise with Boohoo
Revolution Beauty Group reportedly believes that a compromise with Boohoo could be reached in the coming days. The news comes after the cosmetics group said it will organise a general meeting on 7 August 2023. The board of the company has unanimously recommended that shareholders vote against all of Boohoo’s…
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10 July
M&S chair ‘unhappy’ with Ocado Retail performance
M&S chair Archie Norman has reportedly told shareholders last week that he is “not happy” with the performance of Ocado Retail, according to The Times. Norman also stated that there was “work to do” on the joint venture M&S runs with Ocado. Ocado Retail posted a £501m loss for this…
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10 July
Amazon warehouse workers to strike during Prime Day
Labour union GMB has announced that nearly 900 Amazon workers at Amazon’s Coventry warehouse in Britain will strike for three days during its Prime Day event over a pay dispute, according to a Reuters report. In an emailed statement to Reuters, GMB said the strike will take place from 11-13…
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6 July
Nestware Holdings acquires UK Flooring Direct
Keswick Flooring, a subsidiary of Nestware Holdings, has announced the acquisition of UK Flooring Direct (UKFD) for an undisclosed sum. Teneo Financial Advisory acted as the lead advisor on the sale of UKFD to Keswick Flooring. Founded in 2005, UKFD is one of the UK’s leading online retailers of real…
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6 July
TikTok opens pop-up shop on Oxford Street
TikTok Shop UK is opening its first pop up on Oxford Street in London, to show the brands and creators selling on the platform in a real world context. The pop up is not open to the public, but will be open to existing and prospective merchants and creators to…
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Jun- 2023 -27 June
Vistamusic.com relaunches Dawsons following acquisition
Online music retailer, Vistamusic.com, has relaunched Dawsons following its recent acquisition of the music retailer. Dawsons, which was first established 120 years ago, has been recognised as a trusted name among musicians of all levels and will return under Caldecott Music Group, the owner of NME Networks. According to Vista…
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21 June
Alibaba CEO steps down to lead brand’s cloud business
Alibaba chief executive and chairman Daniel Zhang has announced that he will be stepping down from his role to lead the company’s computing service arm. Following this transition, Zhang will continue to lead Alibaba Cloud Intelligence Group as its chairman and chief executive officer. Zhang has been with the firm…
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