Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Sep- 2024 -17 September
THG looks to demerge Ingenuity arm
THG has announced that it is “actively undertaking” work that could lead to the demerger of its technology arm, THG Ingenuity. Whilst structuring tax clearances have now been approved by HMRC, the group said there was no certainty of a timescale for the demerger that it could provide at this point.…
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12 September
Trinny London opens first-ever flagship store
Online beauty brand Trinny London has opened its first-ever flagship store on King’s Road. The new store features designated breakout areas, interactive product-play spaces, displays of skincare routine inspiration for beginners and aficionados alike, and a space to build a personalised line-up based on your skin goals. Customers can shop…
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9 September
Asos rejected £215m Shein Topshop bid for lower offer
Asos reportedly declined a £215m bid for Topshop from Shein and Authentic Brands Group, in favour of its joint venture with Heartland, according to The Sunday Times. The retailer agreed to sell a 75% stake in Topshop and Topman for £135m in a deal that valued the two brands at…
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Aug- 2024 -29 August
Ocado Retail to slash prices on over 450 products
Ocado Retail has announced that it is slashing prices under its Big Price Drop scheme. Posting on LinkedIn, the group said: “From today, 450 more products on site will be reduced in price, decreasing by an average of 17%. It’s one of the many ways we’re continuing to offer reassuringly…
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28 August
Temu owner PDD sees shares plummet 29% despite strong Q2 results
Temu owner PDD holdings saw its shares plummet 29%, wiping out $55bn (£41.6bn) off the company’s market value, after its Q2 results fell short of analysts expectations. This comes despite a 86% increase in revenues to $13.35m (£10.09m) and a 156% rise in operating profit to $4.48m (£3.39m) in Q2…
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28 August
Ted Baker owner names operator for UK online business
The owner of Ted Baker has signed a deal with an American partner to manage the clothing brand’s e-commerce operations in the UK and Europe. Authentic Brands Group has struck a deal with United Legwear and Apparel Co (ULAC), with Ted Baker’s online operations set to relaunch in the UK this…
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21 August
Asos shareholders approve new pay plan for execs
Asos shareholders have approved a new pay plan for executives with the group’s new Value Creation Plan (VCP). According to the company, the scheme aims to further align executive directors and the senior leadership team with its “ambitious growth plans”. Around 91.82% of shareholders voted in favour to amend the…
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21 August
Supermarket sales rise 5.5% amid summer holidays boost
Total Till sales at UK supermarkets has seen a 5.5% increase in the last four weeks ending 10 August 2024, up from 3.6% in the previous month, according to new data released by NIQ. This is the largest growth in Total Till sales recorded so far this year, which was…
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15 August
Amazon cleared for delivery drone trial
Amazon has been given permission from the Civil Aviation Authority (CAA) to trial drones beyond a human controller’s line of sight in the UK, paving the way for delivery drones. Kirkwall airport in the Orkney islands will be one of the projects, testing how drones and other aircraft might operate…
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8 August
Asos secures three-year Microsoft deal to expand AI use
Online fashion retailer Asos has signed a new three-year agreement with Microsoft in a bid to enhance its operations, efficiency and “data-driven” decision making. The news comes as Asos has already taken advantage of AI features integrated into Microsoft solutions, including process automation through Power Automate, Teams Premium, and Microsoft…
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