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Nov- 2018 -21 November
Ramping PCI DSS efforts for the festive shopping period
With consumers the world over making the all-important buying decisions in anticipation of the holidays, retailers should be preparing to keep customers’ data safe. Despite the fact that PCI DSS (Payment Card Industry Data Security Standard) has been in effect for over a decade, and most merchants achieve compliance, some…
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20 November
The rise of the serial returner
By 2020 the e-commerce industry’s revenue is expected to reach £500bn. A wealth of opportunity awaits online sellers. Yet the rise of the ‘serial returner’ (individuals who buy goods but repeatedly return them after a few days and uses) presents a huge barrier for businesses hoping to succeed and grow…
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19 November
Digital taxation, and what it means for small retailers
The chancellor’s Budget announcements will have certainly set a few pulses racing in the independent retail sector, for several reasons. Among the measures likely to have piqued the interests of British retailers were a property rates reduction for small businesses, a £675m ‘future high street’ investment plan, and a proposal…
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16 November
The importance of ‘what if’?
Becoming an ecommerce success is about so much more than the product you sell. E-retailers must be brand designers and data experts, sales specialists, masterminds of logistics and customer relationship management. The ecommerce landscape moves fast, requiring each and every set of skills to be constantly refreshed and renewed. What’s…
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15 November
Don’t forget about returns during the Black Friday boom
With less than a week to go until Black Friday – arguably the most important day of the year for both the high street and eCommerce – we’re already seeing offers and tips for getting the best bargains starting to appear. The temptation to take advantage of the sales and…
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14 November
What makes a good buyer?
Much focus is often placed upon the ability to sell. Countless lectures, classes, videos and column inches have been dedicated to strategising techniques in selling products to various customers, but with this emphasis on educating people in the art of persuasion, it could be argued that the ability to buy…
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13 November
How to improve productivity in the workplace
Procrastination can come at a great cost for businesses. According to research, procrastinating professionals can cost a company up to 36 working days each year, with texting, shopping and browsing social media during work time being top distractions. So, what exactly can be done to help boost your workforce’s productivity…
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12 November
How high street retailers can make it as ‘bricks and clicks’ companies
Next year Amazon is set to celebrate its 25th birthday, although much of the high street won’t be joining the party, with an estimated 38,900 UK retail jobs being lost or affected this year alone. The roll call of businesses that have entered administration, from House of Fraser to Poundworld…
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9 November
What does the Black Friday of the future have ‘in store’ for us?
Black Friday, a term which originated in the US and refers to the first shopping day after Thanksgiving, has become common parlance in recent years. The specific meaning behind the phrase is still a matter of debate, with theories ranging from “the first time retailers start to show a profit…
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8 November
Preparing retail for what’s to come right up to and beyond Brexit
Next, one of the biggest British retail names, recently reported ‘better-than-expected’ quarterly results but raised a red flag on Brexit-related risks to its business and the industry as a whole. With threat of online competition already causing uncertainties, ambiguity around Brexit has added to the challenges keeping retailers alert. This…
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