Comment
Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.
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Nov- 2018 -29 November
5 ways fashion retailers are making a difference
Fashion labels are always in the spotlight, and not always for the right reasons. But many of them are stepping up and making positive headlines — through making a difference in terms of the wider community and social issues. Lacoste recently announced that it would be adopting a temporary logo…
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28 November
Time to end painful queue, returns and changing room dramas
Zara in the UK introduced self-service in some of its London flagship sites earlier in 2018, as the fashion retailer upgraded its showcase store to highlight its technological and customer service prowess. Its Westfield Stratford City store, in isolation, has been touted as a place where the digital meets the…
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27 November
Retail footfall: How to improve your store in 2019
Geaves Surfaces has looked into the UK retail industry to find the answers. Highlighting the market’s facts and figures, they’ve taken examples from leading stores around the world that are changing physical retail for the good, bringing customers back to their stores and offering something they cannot find online. What’s…
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26 November
Could rethinking returns help rescue the high street?
It’s a sad fact, but the traditional British high street is suffering more than ever before. With more than 24,000 shops closing their doors in the first six months of this year alone, more light needs to be thrown on retailers’ ongoing loss prevention. The overall picture painted lately shows…
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23 November
How to remain a winner this Black Friday
Considered to be one of the busiest shopping days of the year, Black Friday can be a manic period for retailers. Nevertheless, it can also be hugely profitable for many brands looking to hijack the seasonal peak to increase sales and build brand loyalty. According to a recent survey, it…
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22 November
How retailers can analyse its customer’s shopping trends
Retailers will be clamouring to entice shoppers to their stores this Black Friday with a frenzy of hot bargains and cut-price deals. With the serious amount of footfall they can expect, not just on Black Friday but during the entire run-up to Christmas, it is an ideal opportunity for retailers…
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21 November
Ramping PCI DSS efforts for the festive shopping period
With consumers the world over making the all-important buying decisions in anticipation of the holidays, retailers should be preparing to keep customers’ data safe. Despite the fact that PCI DSS (Payment Card Industry Data Security Standard) has been in effect for over a decade, and most merchants achieve compliance, some…
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20 November
The rise of the serial returner
By 2020 the e-commerce industry’s revenue is expected to reach £500bn. A wealth of opportunity awaits online sellers. Yet the rise of the ‘serial returner’ (individuals who buy goods but repeatedly return them after a few days and uses) presents a huge barrier for businesses hoping to succeed and grow…
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19 November
Digital taxation, and what it means for small retailers
The chancellor’s Budget announcements will have certainly set a few pulses racing in the independent retail sector, for several reasons. Among the measures likely to have piqued the interests of British retailers were a property rates reduction for small businesses, a £675m ‘future high street’ investment plan, and a proposal…
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16 November
The importance of ‘what if’?
Becoming an ecommerce success is about so much more than the product you sell. E-retailers must be brand designers and data experts, sales specialists, masterminds of logistics and customer relationship management. The ecommerce landscape moves fast, requiring each and every set of skills to be constantly refreshed and renewed. What’s…
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