Comment
-
Oct- 2019 -25 October
How retail businesses can reduce electrical consumption
Energy remains one of the largest in-store operating costs for UK retailers; and with electricity prices in particular continuing to rise, an increasing focus on decarbonisation and expectations for businesses to be more environmentally responsible, pressure is more intense than ever for the sector to meet these challenges head on.…
Read More » -
23 October
How the barcode is continuing to impact the retail world
In our daily lives we hardly give the barcode a second thought. We only really come across it when we’re shopping and even then, it’s merely a ‘bunch of lines and spaces’ that helps us process the transaction and buy an item. But the barcode is so much more than…
Read More » -
22 October
How retailers can guarantee success this festive season
Whether it’s Aldi’s Kevin the Carrot, or John Lewis’ The Bear and The Hare, Christmas adverts are often the ones that stick in our minds as consumers, with an influence that lingers long after the trees have been taken down and the turkey sandwiches devoured. For retailers, the festive period…
Read More » -
21 October
How to bring the department store CX to your digital channels
The past few years have been cataclysmic for the health and beauty industry; with new pressures, market forces and trends at play, from sustainability, issues surrounding representation and transparency of supply chain management and ingredients. These moving parts have not been made easier by changes in consumer behaviour and a…
Read More » -
18 October
Staying one step ahead in retail’s shifting cybersecurity landscape
New advancements in technology are changing the retail industry in unprecedented ways, further blending the physical and digital worlds and forever evolving customer experience. As the industry changes, so do the methods cybercriminals use to steal sensitive data from companies and consumers. Prior to 2018, cybersecurity data suggested that the…
Read More » -
17 October
Using data to take in-store shopper psychology to the next level
As shoppers, we all know the tactics retailers use to entice us to spend more. There’s the visually appealing, uncluttered entrance of a fashion retailer that captures the imagination and gets us into store. Or the deliberate positioning of bread and milk at the back of a supermarket to ensure…
Read More » -
16 October
DTC: The future of retail?
Retail sales in August this year fell to the lowest rate since the 2008 financial crash, and many retailers are struggling as a result. Manufacturers will also be worried as they are irreversibly linked to retailers, and as news of store closures becomes ever-more frequent, it may be time for…
Read More » -
15 October
How can the high street survive?
Recent news that fast-fashion retailer, Forever 21 has filed for bankruptcy protection in Canada and the United States should have come as a shock. However, the latest high street casualty is just another name pending on a growing list. The troubles facing the UK’s retail sector are entrenched and well-publicised.…
Read More » -
14 October
Returns: Can you charge the customer?
“Can I charge for returns?” Well… Yes. But of course, it isn’t quite as simple as that. What to do about returns is one of the biggest challenges facing internet retailing. Fast fashion – and ASOS in particular – have struggled to deal with the increasing tendency for consumers (particularly…
Read More » -
11 October
How intelligent analytics is transforming retail
Once upon a time, data was a mere afterthought in retail. A ‘nice to have’ that was ineffectually displayed via bar charts and graphs in order to temporarily placate senior execs and stakeholders. But, as technology evolved, so came the supreme rise of analytics. Retail marketing teams were one of…
Read More »
