Comment
-
Jan- 2020 -17 January
Personalisation is more than PR
Personalisation has got a lot of bad press over the last year. Adidas was forced to pull a social media campaign that allowed Twitter users to create a customised Arsenal shirt, after trolls used the tool to create digital shirts with misinformation and offensive messages. Walkers fell victim too with…
Read More » -
16 January
All hail Trump for his damp squib trade deal with China
Do you know what, I don’t know anything about the detail of Trump’s new ‘deal’ with China, designed to hit ‘pause’ on the escalating trade tensions between the two countries after a couple of years of rancour. But I am going to assume, given the president has described it as…
Read More » -
16 January
How in-store experiences will shape gaming retail in 2020 and beyond
A little over a year ago the Entertainment Retailer Association (ERA) announced that the gaming market accounted for more than half of the entire UK entertainment sector at more than £3.8bn, making it bigger than video and music combined. The top games released that year included FIFA 2019, Red Dead…
Read More » -
15 January
Boohoo more valuable than M&S – a sea-change encapsulated
From a purely journalistic standpoint it is now a de facto cliché to refer to Marks and Spencer as the “high street bellwether”, yet that is the status it has held for so many decades. The once mighty monolith was the first British retailer to reach a market capitalisation of…
Read More » -
14 January
Javid mulls three-year passenger duty holiday for Flybe
Things are not looking rosy for low-cost airline, Flybe, but the chancellor Sajid Javid may have some proposals that save it from complete collapse. It is reported this morning that he is considering cutting air passenger duty on all domestic flights – a big boon for all the other airlines…
Read More » -
14 January
How to: Proper supply chain management
“We are forced to work against our will” said the message in the Christmas card opened by a young English school girl planning to write her own wishes in the card. After the discovery of this message from a worker in a Chinese prison, Tesco’s supply chain management has been…
Read More » -
13 January
Why the debate over Huawei? Just hold off if there’s reason to worry
A debate has been bubbling away in government for the last few years about the safety of using telecoms kit from Chinese tech firm, Huawei, to provide 5G mobile phone networks in the UK. Some are worried that infrastructure made by the firm – which is thought to be very…
Read More » -
13 January
How retailers can stand out from the crowd in 2020
The start of the year is always a good moment to reflect on what the months ahead – indeed decade ahead – might bring for our industry. It’s an exercise i’ve done many times and yet, this year, setting out predictions felt a little challenging. This is, at least in…
Read More » -
10 January
Spooked markets seem soothed by Iran-US climb-down
When Iran decided to hit back on US military facilities after president Trump ordered the assassination of Iranian general Qasem Soleimani, there was talk of the outbreak of war. NATO countries apparently implored Trump not to go for another attack, fearing that if he did things would escalate beyond control…
Read More » -
10 January
Retailers have more to do to meet consumer demand for deliveries
With the Christmas rush in full flow, the pressure is on for retailers to provide their customers with a platinum service. As a result of the ecommerce explosion over the last decade, consumers’ shopping habits and expectations have changed dramatically. From weekend deliveries, more precise delivery options, to same day…
Read More »
