Comment

Embrace new data practices to survive and thrive in challenging times

The retail sector is in uncharted territory with exceptionally tough trading conditions for many. It is an environment set to remain challenging for the foreseeable future. Although it’s impossible to control external forces such as macro economy and pandemics that make trading extremely difficult, it is possible to control and…

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Three ways supermarket behaviour has changed after seven weeks of lockdown

While the beginning of lockdown was marked by empty shelves, panic-buying and a lack of delivery slots – have we now adapted to the new way of shopping for groceries? There’s no doubt that shopping is a very different experience from a couple of months ago; a life before socially…

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The impact of extended returns policies for retailers and customers

Many retailers have announced that they will be extending their returns policies to help customers adapt to the current situation. Coronavirus has certainly forced businesses to make critical decisions over a very short space of time, with the ability to engage in normal shopping practices removed and adaption required immediately.…

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From dark store to hybrid store – adapting to a new world order

It’s safe to say the embattled UK high street had a rocky start to the year, with a reported 18,248 retail jobs lost and 1,211 shops closed in the first two months of the year alone. In fact, in February, the high street saw a 7.8% drop in footfall, as…

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Five ways COVID-19 has impacted e-commerce

COVID-19 has affected e-commerce marketing in all sorts of ways, and especially the fast moving consumer goods (FMCG) sector. Some essential goods are in such high demand that they don’t need any form of advertising to flourish. However, the pandemic has hit non-essential goods dramatically, presenting unique challenges for marketers…

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How can retailers increase stock efficiency in a fast-moving fashion retail environment?

Retailers around the world are facing unprecedented challenges and many are struggling to contend with the need to balance consumer demand with profitability. At the same time, global events – from political upheaval to health crises – are forcing retailers to operate under more uncertain conditions than ever before. Consumers…

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Smaller players need the support of big retailers like never before

I’ve never been prouder to own an independent agency, but we need the support of ‘big retail business’ like never before. I’ve been running an independent marketing agency, working in retail for over twenty years and I’ve never felt so fortunate to be in charge of my own destiny and…

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Supermarket Peep: a glimpse at UK shopping behaviours in the now

As we sit in our make-shift offices, attempting to keep a work-life balance and ponder where we will go on our permitted once daily exercise, it’s hard to walk past the local parade of shops or high street and not wonder when or even if normality will ever be the…

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Retail tenants – how to work with your landlord during the lockdown and beyond

Retail tenants were relieved to hear that the Coronavirus Act 2020 (“CA 2020”) prevented landlords from forfeiting a business tenancy on the basis of unpaid rent between 25 March and 30 June 2020, or possibly later if the government extends the period.   Further restrictions are due to come into…

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Are we beginning to re-open anyway?

The PM says he will soon announce the reopening plan after weeks of compulsory lockdown for the UKs public and its businesses. Boris Johnson is under pressure to come up with the blueprint for restarting the economy as the list of suffering firms grows larger and more and more redundancies…

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