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  • Nov- 2020 -
    18 November
    Planning for the new digital saltation

    Planning for the new digital saltation

    Digital evolution, over the last 10 years, has been a steady move from offline to online. Since the mid-noughties until very recently, we’ve seen gradual increases in online sales compared to overall retail sales. Then COVID-19 happened, and the world changed. But our desire to purchase didn’t. We still needed…

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  • 16 November
    The future of retail, where one size fits none

    The future of retail, where one size fits none

    When writing this introduction, perhaps somewhat naively, I Googled ‘what was the most challenging time in all of history for retailers?’; thinking I could find some anecdotes about a time when retailers overcame hardships greater than those we face currently. As it turns out, the most challenging time in modern…

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  • 12 November
    How businesses can optimise their Google Shopping in 2020

    How businesses can optimise their Google Shopping in 2020

    Google Shopping has always been a core part of most retailers’ PPC marketing strategy but with the pandemic and closing of stores, many say the adoption of eCommerce has jumped forwards by about 10 years. With more and more retailers turning to Google Shopping to increase their online traffic and…

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  • 11 November
    AI is the key to closing the expectations-reality gap in home delivery

    AI is the key to closing the expectations-reality gap in home delivery

    Online spending was forecast to overtake high street sales this Christmas, even before the announcement of a second lockdown. But the pandemic hasn’t transformed the way we shop, it has merely accelerated the rise of e-commerce. That’s because, when executed properly, it’s a very satisfying way to shop for a…

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  • 10 November
    The retail supply chain trends unlocked in lockdown

    The retail supply chain trends unlocked in lockdown

    Following conversations and first-hand experiences working with high street and ecommerce retailers, we commissioned research of 200 senior retail professionals to further determine how COVID-19 disruption has impacted stock management and retail supply chains. The research revealed that coronavirus has resulted in four out of five (82%) retailers changing their…

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  • 9 November
    How retailers can change the way they make decisions

    How retailers can change the way they make decisions

    How often have we heard of the demise of a retailer being linked to poor decision-making? For a long time (at least pre-pandemic), an inability to combat the rise of ecommerce was often positioned as the reason for many retailers’ struggles. Just look at Blockbuster – we’ve all heard how…

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  • Oct- 2020 -
    30 October
    Keeping up growth: How online retail teams can work smarter

    Keeping up growth: How online retail teams can work smarter

    It’s been a heck of a year for online retailers. But being so busy means teams are increasingly stretched. Growth in sales and increasing profit is fantastic, of course; but scaling brings both opportunities and challenges. With shoppers flocking online and ecommerce booming, the need for teams to work smarter,…

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  • 28 October
    How temporary workers could make the difference to Covid-19 workforce planning

    How temporary workers could make the difference to Covid-19 workforce planning

    Today, on average just one in six firms (15%) rely on a flexible workforce; with 1.5 million temporary employees working in the UK today. In comparison, eight in 10 (80%) retail businesses have hired more agency workers during COVID-19, as unpredictable demand forces brands to re-think their staffing strategies and…

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  • 21 October
    South Yorkshire to enter Tier three

    South Yorkshire to enter Tier three

    South Yorkshire will be placed into the ‘very high’ alert level of Covid lockdown measures from Saturday (24 October), according to a statement by Dan Jarvis, Mayor of the Sheffield City Region. Pubs and restaurants must close unless they are serving substantial meals, while mixing with different households is forbidden…

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  • Sep- 2020 -
    29 September
    How to retain customers gained during the pandemic

    How to retain customers gained during the pandemic

    Big life events like marriage, divorce, becoming parents, and the current once in a century pandemic, all have a huge impact on our shopping behaviour. This, in turn, creates an opportunity for retailers to establish new, profitable customer relationships. It’s no surprise that those with a strong ecommerce offering have…

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