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A step-by-step guide on implementing omni-channel retail

In today’s rapidly evolving retail landscape, implementing an omni-channel strategy has become imperative for staying competitive and meeting customer expectations. Omni-channel retailing seamlessly integrates physical and digital channels to provide a unified shopping experience. This article outlines key steps for retailers looking to successfully implement an omni-channel approach. Customer-centric approach…

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The retailer’s guide to adopting sustainable business practices

In an era marked by increasing environmental awareness, adopting sustainable business practices is not just a choice, but a necessity for retailers. Consumers are now actively seeking out eco-friendly and socially responsible options, and retailers have a unique opportunity to lead the way. Here are some practical steps retailers can…

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How to optimise pricing strategies: A retailer’s guide

Pricing strategy is a critical component of any successful retail business. It not only determines your revenue but also shapes customer perception and influences their purchasing decisions. To stay competitive in today’s dynamic market, retailers must adopt a dynamic and data-driven approach to pricing. In this article, we’ll explore key…

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How to hire and train retail staff for optimal performance

In the competitive world of retail, the success of a business often hinges on the quality of its staff. Hiring and training the right employees is crucial for providing exceptional customer service, driving sales, and fostering a positive work environment. This article outlines key strategies for retailers to optimise their…

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Retail store layout design: A step-by-step guide to maximising sales

In the competitive world of retail, the layout of your store can significantly impact your sales figures. A well-designed store layout can enhance customer experience, increase foot traffic, and ultimately boost revenue. To help retailers make the most of their physical space, here are some key strategies for maximising sales…

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A practical guide to effective inventory management for retailers

Efficient inventory management is the cornerstone of a successful retail business. It ensures that products are available when customers want them, minimises carrying costs, and maximises profits. Here are some crucial tips for retailers to effectively manage their inventory and stay ahead in the competitive market. Implement a robust inventory…

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Greggs’ recipe for success

By May 2023, Greggs’ sales had shot up by nearly a fifth compared with the same time in 2022, as its offering of sausage rolls and pasties remained “compelling” to customers during the cost-of-living crisis.  In the spring of this year, the country-wide chain of bakeries also revealed that hot…

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Prime Day 2023: here’s what we know

Amazon’s Prime Day, a global annual shopping event organised by Amazon, has gained notoriety among Prime members since it was first introduced in 2015. While Prime Day 2023 is behind us now, the results of the total spend by consumers has not yet been quantified.  Luckily, we have last year’s…

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Is AI retail’s friend or foe?

Generative AI is the latest buzzword to trend its way across the globe. Supercharged by the popularity of the ChatGPT tool released in November 2022, the world’s largest companies have all accelerated their development and adoption of AI into their products and services. It is clear, amidst the hype, that…

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“The old storefront model is dead”: the future of retail are pop-up shops

Pop-ups as temporary stores have been around since before the pandemic, yet it seems to be an increasing trend. Is that so? Have you noticed an increase in demand? We’ve definitely seen an increase in demand across the board of space rentals. I think particularly being able to book something…

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