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Comment

Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.

  • Nov- 2023 -
    27 November
    The Importance of CSR in Retail: A Practical Guide

    The Importance of CSR in Retail: A Practical Guide

    In today’s ever-evolving retail landscape, Corporate Social Responsibility (CSR) has transcended its status as a buzzword and become a fundamental aspect of doing business.  CSR is not just about giving back to the community; it’s about creating a positive impact on society while simultaneously reaping benefits for your retail business. …

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  • 24 November
    A guide to sustainable and ethical sourcing

    A guide to sustainable and ethical sourcing

    Understand sustainable and ethical sourcing Get a clear grasp of what sustainable and ethical sourcing means in terms of environmental and social responsibility. Define your sourcing goals Clearly outline your objectives for sustainable and ethical sourcing, whether it’s reducing your carbon footprint or supporting fair labour practices. Evaluate your supply…

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  • 23 November
    Experiential marketing: driving engagement in-store

    Experiential marketing: driving engagement in-store

    Understand experiential marketing Start with a clear understanding of experiential marketing and how it differs from traditional retail approaches. Experiential marketing focuses on creating immersive, memorable experiences for customers. Define your objectives Clearly outline your goals for experiential marketing. Do you want to increase foot traffic, enhance brand loyalty, promote…

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  • 22 November
    How to integrate AI into your customer experience

    How to integrate AI into your customer experience

    Understanding AI in retail Start by gaining a clear understanding of AI and its diverse applications in the retail sector, from chat bots to recommendation engines. Define your customer experience goals Identify the specific aspects of the customer experience you want to enhance through AI, such as personalisation, support, or…

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  • 21 November
    A guide to podcast advertising and sponsorships

    A guide to podcast advertising and sponsorships

    Know your podcast landscape Research various podcast genres and identify shows that align with your retail niche. Define your target audience Pinpoint the podcasts that attract listeners who match your ideal customer profile. Set clear advertising goals Establish specific objectives for your podcast advertising, such as brand awareness or increased…

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  • 20 November
    Collaborations in retail: partnering with brands and influencers

    Collaborations in retail: partnering with brands and influencers

    Define your collaboration goals Start by identifying your objectives for collaborations. Are you looking to increase brand visibility, drive sales, launch a new product, or enhance brand credibility? Clear goals will guide your collaboration strategy. Choose the right partners Select brands and influencers whose values, target audience, and image align…

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  • 17 November
    A guide to offering financing options

    A guide to offering financing options

    Understand the benefits Familiarise yourself with the benefits of offering financing options, such as increased sales, higher average order values, improved customer loyalty, and a competitive edge in the market. Choose the right financing solutions Select financing options that align with your target audience and product offerings. Options may include…

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  • 16 November
    A guide to affiliate marketing

    A guide to affiliate marketing

    Understand affiliate marketing Start by gaining a thorough understanding of what affiliate marketing is and how it works. In essence, it’s a performance-based marketing strategy where affiliates promote your products or services in exchange for a commission. Set clear goals Define your affiliate marketing objectives. Are you looking to increase…

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  • 15 November
    The dos and don’ts to effective retail signage

    The dos and don’ts to effective retail signage

    Do keep it clear and concise Craft messages that are easy to read and understand at a glance, so use simple language and avoid clutter. Do maintain consistency Ensure that your signage aligns with your brand’s visual identity, including colours, fonts, and logo usage. Do prioritise visibility Place signage where…

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  • 14 November
    A guide to SMS marketing

    A guide to SMS marketing

    Comply with regulations Ensure compliance with SMS marketing regulations, including obtaining proper consent from customers before sending marketing messages. Build your SMS subscriber list Encourage customers to opt in to your SMS marketing by offering incentives like discounts, early access, or exclusive content. Segment your audience Divide your SMS subscriber…

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