Advice
Visit Retail Sector for advice, best practice, how to guides, and top tips for successful retailing, both on the high street and online. Retail Sector is your one-stop-shop for retail news, analysis, interviews, features and advice, keeping you in the picture.
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Feb- 2019 -1 February
Reduce waiting times and improve customer experience
It is no secret that competition among brick-and-mortar retailers is at an all-time high. Even after a relatively busy Christmas period, the high street has seen a number of store closures, with M&S and House of Fraser among the major names to announce swathes of their portfolios shutting their doors.…
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Jan- 2019 -30 January
Digital transformation – the key to a truly engaged customer and workforce
Retail is one of the most challenging sectors in the UK right now, particularly with the collapse of the British high-street regularly splashed across the front pages. No matter whether a shop front is online or a physical store, all retailers are finding themselves facing the challenge of digital transformation…
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23 January
How retailers can maximise profits and survive in 2019
It is no secret that the past year has been a challenging time for UK retail. Declining profits, closing shops and changing consumer behavior has contributed to the worst year in retail since the global recession a decade ago. Retailers such as Toys R Us, Maplin, New Look, Mothercare, and…
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22 January
Four key trends that will shape retail over the next 12 months
“Retailers need to be ready for an onslaught of industry change. They need to look at store standards and up their game… in order to compete” former Landmark Wholesale MD, Martin William forewarned in 2018. Industry change is certainly happening, but it’s by no means all bad news. New ‘experimental’…
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16 January
AI-enabled retail – helping to level the playing field for physical retailers
The rise of ecommerce and subsequent access to a whole lot of data about online shoppers has provided retailers with new insight into customers shopping habits and behaviours and as a result, has changed the way retailers engage with their customers, both online and in store. In the past, it…
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9 January
Why online retailers must address the checkout process
The retail industry has dramatically changed and continues to do so at a rapid pace. The days of bricks-and-mortar stores being a consumer’s only option are long gone. Easy to navigate web pages, a wide variety of products to choose from and getting items delivered straight to your door all…
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7 January
How retailers can benefit from corporate structure simplification
“Any intelligent fool can make things bigger and more complex. It takes a genius and a lot of courage to move in the opposite direction.” Whilst I’m sure Albert Einstein was referring to complex physics when he made this assertion, his words are true for business generally and more specifically,…
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Dec- 2018 -21 December
Will retailers rise to the occasion this Christmas?
Retailers are entering their busiest and potentially most profitable period – but it is also their riskiest. Fail to hit the nail on the head, and retailers could struggle to make it through to next Christmas. House of Fraser, Debenhams and Marks & Spencers are just some of the stores…
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21 December
How retailers can avoid the £2.4bn peak returns crisis
The Christmas peak period is often heralded as the saving grace of retail’s calendar. But any dramatic spike in sales also leads to a marked rise in the number of returned items – and this surge brings a multi-billion pound hangover which haunts UK retail through to January sales and…
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19 December
How retail marketers can cut the cost of Christmas
Christmas is an expensive time of year for everybody – particularly retail businesses as competition intensifies around the seasonal period. In fact, brands spent a record £6bn on Christmas advertising alone last year. That’s not to mention the cost of Christmas-themed point-of-sale materials, seasonal collateral, digital elements, visual merchandising and…
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