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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Grosvenor has announced that Marks and Spencer is to join Liverpool One, anchoring South John Street in two floors of the former Debenhams.

Set to open in mid-2023, the grocer is relocating from Church Street to create a 100,000 sq ft store. Its Liverpool One investment is part of the retailer’s national store rotation programme.

The store will feature a foodhall, clothing and home departments. The store will also include a café, dedicated coffee to go section, in-store bakery, food to go aisle, and an extensive selection of fresh fruit and vegetables.

Alison Clegg, managing director, asset management, Grosvenor, said: “The signing of Marks and Spencer at Liverpool ONE is a great reflection of Grosvenor’s strategy of marrying the needs and wants of consumers to those of leading brands.

“Marks and Spencer is seeking modern space that allows it to deliver an enhanced experience for consumers, who themselves are searching for ever-greater choice and value. By working closely with the Marks and Spencer team, combining our consumer insight with theirs, we have created what we all believe to be a fantastic new store.”

Pete Dobson, regional manager, Marks and Spencer, added: “We’re really excited to announce the relocation of our Marks and Spencer store into the heart of the city in Liverpool ONE. The new store will offer the very best of Marks and Spencer in a prime location in the city centre.

“Customers will be able to shop across a wide range of Marks and Spencer products in our new foodhall and clothing and home departments, in a fresh, modern store with fully integrated digital technology to support customers however they want to shop.”

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