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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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B&M has maintained its previous guidance for the full year (FY23) with group adjusted Ebitda expected to be in the range of £550m-£600m, as the company expects to retain customers due to the economic crunch.

This comes despite a 16.7% drop in pre-tax profits year-on-year for the 26 weeks to 24 September 2022 (H1 FY23), down from £241m to £201m, driven by a reduction in gross margins from 37% to 34.9%.

Overall, B&M’s operating profit declined from £283m to £249m in H1 and group adjusted Ebitda decreased 17.9% to £232m.

However, total group revenues increased by 1.8% to £2.3m, although the UK saw a 0.9% drop in revenues to £1.89m over the period. B&M UK revenues also included £17m of wholesale revenues, down year-on-year from £24m.

B&M said it is trading well into the first six weeks of the Golden Quarter, with like-for-like sales at B&M UK up 2.5%.

Looking ahead, the company plans to open 10-12 new stores over H2 FY23, with B&M France reportedly on track to open three new stores and Heron Foods delivering an additional eight.

Alex Russo, chief executive, said: “Sales momentum is good as we enter a difficult period for the economy and consumers. Our value-based approach is winning with existing and new customers, and we will do our very best to help them weather the cost-of-living crisis. We are well positioned as we trade through the Golden Quarter.

“I would like to personally thank Simon Arora for his leadership of B&M. He and his brother Bobby have built an exceptional business and the team will continue to build on Simon’s legacy.”

He added: “The longer-term outlook remains positive for sustained margin improvement, with cost control, efficiencies and improved processes offsetting cost inflation.”

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