Lush to further retail investment by £7.6m

Lush has revealed its plans for a retail investment increase of £7.6m, which is to be allocated to growing shops, relocations and redesigns across the UK, Ireland and Europe.  

The news follows after the British cosmetics company agreed last week on a new 15-year lease on 98 Buchanan Street, in Glasgow’s city centre, at a rent of £900K per annum. The lease will reportedly allow for a global flagship shop to open in Scotland next year also. 

In addition, the building extends over the basement, ground and three upper floors, which totals approximately 20,000 sq ft dedicated to the retailer.

Lush has also just doubled the size of its Bluewater shop, which opened on 5 July 2022.

Plans are said to be in place for Lush’s largest shop to open in Ireland in the Dundrum Town Centre later this year also.

Paul Wheatley, global property director of Lush, said: “Since the opening of our first shop in 1995 in Poole, customers have constantly been at the forefront of everything we do, from product invention to customer service. Physical retail has always been important to us, as it enables us to provide our customers with exceptional, award-winning service. 

“That interaction and the conversations we have with our customers allow us to determine the product they require to meet any particular need, ensuring they always go away with the right products. We have been described by customers as an oasis of kindness on the high-street and this is what we’ve always strived for; offering expertise and kindness to make people’s day.” 

He added: “Our shops are a space for the local community to get together, our retailers and shop colleagues are involved in their local communities and we believe that high streets have the opportunity to become community hubs. 

“Our goal is to keep things exciting for the customer with a flexible dynamic of retail and digital. Being experiential is not enough, you have to be inspirational.”