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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Consumer confidence rose by 2 overall to -11 for the month of July, according to GFK’s Consumer Confidence Index.

Personal finance situation for the next 12 months continues to recover, +5 for the month, matching the same period last year. The major purchase index increased six points in July to +4, six points higher than the same period last year.

Expectations for the general economic situation over the next 12 months have increased one point to -32; this is six points lower than last year. The savings index has recorded further growth, +6 for the month to 25, up 16 points on July last year.

Joe Staton, client strategy director, GfK, said: “Pre-Brexit consumers are marginally more bullish this month with improvements in levels of confidence across most measures.

“Although it’s too soon to judge any impact of a post-Boris bounce, we can report a boost in attitudes to our personal financial situation in the face of low interest rates and day-to-day inflation, a buoyant labour market and growth in real wages.”

Staton added: “This confidence is further reflected in a six-point jump in the Major Purchase Index. This mirrors the ongoing resilience in consumer spending, a key driver of economic growth and stable retail sales figures.”

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