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Disability Confident

MP calls for retailers to become more ‘Disability Confident’

On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The Minister for Disabled People, Health and Work, Sarah Newton, is encouraging more retailers to realise the benefits of employing disabled people.

The government has launched a new campaign to get retailers to sign up to its Disability Confident scheme which launched in 2016.

According to the latest official statistics, around 123,000 vacancies exist in the retail and wholesale sector. With the government’s ambition to see a million more disabled people in work by 2027, the retail and wholesale sector offers huge potential for disabled people.

Retailers and associations have come together for the campaign including the British Retail Consortium (BRC), Sainsbury’s, John Lewis, Marks and Spencer and the Post Office.

Newton said: “Disabled people can bring a wealth of talent and different perspectives to an organisation, and I want to encourage more retailers to make sure they’re not missing out on this huge untapped pool of talent.

“Becoming Disability Confident sends a clear message to both colleagues and customers that retailers take inclusion seriously and value diversity. We’ve made progress, but I want more retailers to sign up to improve equality of opportunity in this thriving sector and give more disabled people the chance of a fulfilling career.”

She added: “The spending power of the 11 million disabled people in the UK and their households – ‘the purple pound’ – is almost £250bn.”

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