Sainsbury’s and Royal Mail partner on parcel locker roll-out

Sainsbury’s and Royal Mail have announced a long-term partnership which will introduce parcel lockers at the supermarket chain’s locations across the UK. 

A first for the supermarket group, this Royal Mail partnership aims to expand its network of parcel drop-off and collection points. 

It comes after Royal Mail first launched its parcel locker network back in December 2024 to meet “surging” demand for convenient parcel drop-off and collection points, and to cater for the growing number of second-hand marketplace sellers. 

Royal Mail’s lockers, which can already be found in six Sainsbury’s stores across the country with more rolling out soon, offer a hassle-free parcel drop-off service, and soon they will include convenient collection options. 

With prices starting from just £1.55 online for a small parcel that fits through the letterbox, Royal Mail offers “the most affordable rates in the market”.

The smart lockers also feature label printing, making the process even more convenient. Customers simply need to pay for postage online and print the label by scanning a QR code at the locker or request a QR code if they are returning a purchase.

Jack Clarkson, group strategy and transformation director at Royal Mail, said: “Partnering with a retailer with the scale and popularity of Sainsbury’s is great news for our customers and the UK public, who will now have even more ways to drop off and collect their parcels in convenient locations.

“Due to the relentless growth in online shopping and secondhand marketplaces, there is increased demand from our customers for more parcel drop off and collection points. To meet our goal of making sending and receiving parcels as easy as possible, we must considerably expand our network. This is the start of an exciting partnership with Sainsbury’s that will help us to meet that goal at pace.”

Patrick Dunne, chief property and procurement officer at Sainsbury’s, added: “At Sainsbury’s we’re always looking for innovative ways to deliver the best value, quality and service for our customers. That’s why we’re delighted to be partnering with Royal Mail to offer this fantastic new proposition at our stores. The lockers will be available seven days a week, giving customers an easy, convenient way to drop off and collect parcels via Royal Mail as they shop.”