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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The UK arm of TJX Companies, TK Maxx, has raised its profit guidance for the full-year following a 8% year-on-year increase in sales to $12.8bn (£10bn) for the second quarter ended 29 July. 

During this period, the group’s pre-tax profit margin also rose by 1.2% to 10.4% from last year’s 9.2% total. 

The discount fashion retailer attributed this to lower freight costs, which increased its net income by 22% to $989m (£777m). 

According to the company, trading in the third quarter has had a “very strong start” so far, driven by buoyant off-price buying opportunities for the discount retailer. 

Ernie Herrman, CEO and president of the TJX Companies, said: “I am extremely pleased with our second quarter performance. Our comparable store sales increase of 6%, pre-tax profit margin, and earnings per share all significantly exceeded our plans. Our overall comp sales growth was driven by customer traffic, which increased at every division.

“With our above-plan results, we are raising our full-year outlook for comparable store sales, pre-tax profit margin, and earnings per share. The third quarter is off to a very strong start and we are seeing tremendous off-price buying opportunities in the marketplace.” 

He added: “We are in an outstanding position to continue shipping fresh and compelling merchandise to our stores and online, throughout the fall and holiday selling seasons.”

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