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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The BRC has announced the appointment of Andy Higginson as the new incoming chairman to succeed Tony De Nunzio in September this year. 

Higginson has over 30 years of senior executive and non-executive experience in the retail industry in the UK and internationally, covering major brands. 

Previously, he was CFO at Burton Group and Tesco, chairman of Poundland, N Brown and Wm Morrison Supermarkets, and currently chairs JD Sports Fashion. 

In his new role, he will work with BRC CEO, Helen Dickinson, to guide the next phase of the organisation’s development and to support the industry’s near-term policy and market challenges, as well as invest in long-term change. 

Higginson said: “In the past three years, we have seen the best of retail as it navigated the unprecedented challenges of Covid-19, and the inflationary environment we see today. 

“I have seen the benefit of BRC membership from the company side of the fence, and I look forward to working with Helen and her team to make sure the interests of the wider industry continue to be looked after.”

Helen Dickinson, CEO of BRC, said: “I would like to thank Tony De Nunzio for his leadership and support over the past three years, where we have dealt with multiple challenges facing the industry, come through a stronger organisation and successfully delivered the BRC’s strategic objectives.”

De Nunzio added: “I joined the BRC about six weeks into the pandemic and saw up close the massive shock that it caused to the industry. It was a privilege to work with Helen and her team during this period. I wish Andy every success in his new role.”

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