High Street

61% of shop workers subjected to offensive behaviour, study finds

Shopworkers have reported a rise in cases of verbal, physical or sexual harassment in the workplace sparked by the COVID-19 pandemic, with the majority believed the lifting of many restrictions on 19 July had exacerbated, not diminished, the level of harassment

Some 61% of shop workers have experienced some form of offensive behaviour while working for their current employer, for whom the impact manifested as stress (45%), anxiety (43%) and a loss of self-esteem (19%), according to a recent survey of 1048 shopworkers by Foot Anstey.

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