Building customer experiences that evolve with the user

Decoding agile software development for retailers and e-commerce

The Covid-19 pandemic acted as a catalyst in the growth of online sales for the retail sector – which for some companies was a move they simply, and understandably, were not prepared for. This unprecedented shift to online meant that a basic e-commerce function on a website in many cases was simply not enough – instead, customers were looking for a full digital commerce experience.

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