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CTSI warns of supermarket fake text scams

One of the fake texts states that ‘your Asda order is out for delivery’ and links to a webpage supposedly allowing the recipient ‘to track your order and view your delivery note’

The Chartered Trading Standards Institute (CTSI) has received evidence of a text scam involving Asda and Morissons delivery messages.

One of the fake texts stated that “your Asda order is out for delivery” and links to a webpage supposedly allowing the recipient “to track your order and view your delivery note.”

Another similar message references an order from Morrisons, where scammers used the links to obtain personal details from the recipient, putting their finances at risk.

Katherine Hart, a lead officer at CTSI, said: “Scammers are sending these texts to phone numbers on the off chance that the recipient has placed an order with the particular supermarket.

“The public should be aware that these campaigns are not limited to the Asda, or Morrisons brand, and they may receive messages quoting the names of other major supermarket chains.”

An Asda spokesperson added: “We are aware of a string of scams that are being sent to customers impersonating various different brands, including Asda, through SMS messages. We will never ask for any personal information through text messages, and any SMS communication from us does not come from a mobile number.

“We would like to remind our customers that they should never click on suspicious links, but if anyone is unsure about any communication claiming to be from Asda, please contact our customer services team.”

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