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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Hamleys chief executive, David Smith, is to step down from the position after only six months with the iconic toy retailer.

According to Sky News, the reasons behind his departure remains unclear and it is understood that Smith will leave the group at the end of August. He was previously a chief executive for Debenhams and the Body Shop.

Sales have also reportedly suffered during the Covid-19 pandemic, as the retailer temporarily closed its flagship West End store following Government guidelines to stem the spread of the virus, Sky reports.

Last year Hamsleys was sold to Reliance Brands Limited, a subsidiary of Reliance Industries – a conglomerate holding company owned by Mukesh Ambani, one of the richest men in India.

Founded in 1760, Hamleys is one of the oldest and largest toy shops in the world.

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