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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Morrisons has appointed chair of Made.com, Susanne Given and Sky UK CCO, Lyssa McGowan, as non-executive directors with immediate effect.

Given and McGowan will also be appointed to the audit, corporate compliance and responsibility, nomination, and remuneration committees.

Given is currently chair of Made.com Ltd and Outfittery GmbH. She is also a non-executive director of Tritax Big Box, Trent Holdings and Al-Tayer Insignia.

She also previously served as non-executive director of Deloitte NSE, Eurostar International and chair of Push Doctor. Between 2012 and 2015, she was chief operating officer at Superdry and was group director of fashion and beauty for John Lewis between 2011 and 2012.

Whereas McGowan currently holds the position of chief consumer officer at Sky UK, responsible for the TV, Broadband and Mobile categories.

She has held various other senior roles at Sky since joining them in 2010. Prior to that, Lyssa was at McKinsey and Company and Telewest.

Andrew Higginson, chairman, said: “I am delighted to welcome Susanne and Lyssa as non-executive directors, and I am confident that they will both make an important contribution to Morrisons continued growth and development. 

“Susanne has deep retail experience, across a variety of channels, and particularly in the clothing and homeware categories. Lyssa will provide us with further insight into digital transformation and brand building within large consumer facing businesses.”

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