British food retailers have written a joint letter urging customers to practice “considerate” spending amid the coronavirus outbreak.
The letter was collectively released by such retailers as Sainsbury’s, Tesco, Waitrose, Marks and Spencer, Aldi, Lidl and more, and has been published in national newspapers on Sunday (15 March) and today (16 March).
It reassures customers about the “extra steps” being taken by retailers, and urges them to shop considerately, without panic buying.
The letter says: “We know that many of you are worried about the spread of coronavirus. We want to let you know that we are doing everything we can so that you and your families have the food and essentials you need.
“We are working closely with the government and our suppliers to keep food moving quickly through the system and making more deliveries to our stores to ensure our shelves are stocked.”
It adds: “Those of us with online delivery and click-and-collect services are running them at full capacity to help you get the products you need when you need them.
“But we need your help too. We would ask everyone to be considerate in the way they shop. We understand your concerns but buying more than is needed can sometimes mean that others will be left without.”
The retailers then assure customers that “there is enough if we all work together”.
Helen Dickinson, chief executive of the British Retail Consortium, said: “Retailers are working incredibly hard to keep shops well stocked and deliveries running as smoothly as possible.
“In the face of unprecedented demand as a result of coronavirus, food retailers have come together to ask their customers to support each other to make sure everyone can get access to the products they need.”