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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Footfall figures decline by 3.8% in July, compared with the same period last year, according to the latest Retail Traffic Index.

This was only a small improvement on the 3.9% deficit recorded in June. Footfall did however see an increase of 3.4% in July compared with June’s footfall figures. Stores in Scotland and Northern Ireland suffered the most against last year, with weekly footfall in July down -6.5% on the same month last year.

Tim Denison, director of retail intelligence at Ipsos Retail Performance, said: “July’s figures provide further evidence that footfall in non-food stores is finding its new norm and that traffic online and in store is re-balancing.

“At this time last year, the three-month trend in store footfall was down by -9.1% on the previous year, now it is sitting at just -3.3%. True, we still have overcapacity in the number of retail units in the country and vacancy levels remain at around 10%. We also have locations that pull much more footfall than others and estate rationalisation in places is still needed.”

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