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On the final episode of season three we sit down with Claire Watkin, CEO of The Fine Bedding Company, a fourth-generation business founded in 1912. She shares how the brand has performed in recent years and what its proposition really stands for today. We explore balancing heritage with innovation, building sustainability into products and operations, and the journey to a zero-waste eco-factory in Estonia. Claire also unpacks earning consumer trust, making the investment case, and her advice to the next generation of leaders.

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Search giant Google and online retailer JD.com have announced a partnership to create “frictionless shopping” experiences.

Google, which invested $550m in cash, and JD.com will offer what they are calling “the next generation of retail solutions”, exploring “helpful, personalised and frictionless shopping experiences”.

Both companies will work on strategic initiatives, including point development of retail solutions in regions such as Southeast Asia, the US and Europe.

News of the partnership comes as JD.com also announced plans to invest in its own aircraft fleet with Amazon.

Philipp Schindler, chief business officer at Google, said: “We are excited to partner with JD.com and explore new solutions for retail ecosystems around the world to enable helpful, personalised and frictionless shopping experiences that give consumers the power to shop wherever and however they want.”

Jianwen Liao, JD.com’s chief strategy officer, added: “This partnership with Google opens up a broad range of possibilities to offer a superior retail experience to consumers throughout the world.”

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