Tesco
This coverage examines Tesco’s strategy, operations, and performance within the UK grocery and retail sector. Reporting highlights store and online initiatives, product development, pricing strategies, financial results, marketing campaigns, sustainability efforts, and leadership decisions. With a focus on commercial outcomes and competitive dynamics, it provides insights for professionals managing grocery, convenience, and multi-channel retail.
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Jul- 2022 -5 JulyEconomy
Customer complaints costing UK retail more than £9bn
Customer complaints have reached an all-time high which has cost businesses more than £9.24bn a month in staff hours, according to the Institute of Customer Service. The Institute of Customer Service’s Customer Satisfaction Index (UKCSI) revealed that 17.3% of UK customers have experienced a product or service problem, the highest…
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5 JulySupermarkets
Tesco launches £150m share buyback programme
Tesco has announced it has entered into an arrangement with HSBC Bank plc to repurchase shares on behalf of the company with an aggregate value of up to £150m, as part of its existing commitment to buy back a total of £750m worth of shares by April 2023. The arrangement…
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4 JulySupermarkets
Supermarket Income acquires four supermarkets in £82.9 deal
Supermarket Income REIT plc, a real estate investment trust, has announced it has acquired two supermarket sites for a total purchase price of £82.9m. The company has purchased a Tesco superstore, Marks and Spencer Foodhall and an Iceland in Chineham, Basingstoke, and an Asda supermarket in Carcroft, Doncaster. The 18.7…
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Jun- 2022 -30 JuneSupermarkets
Tesco to stop stocking Heinz over price row
Heinz has stopped supplying Tesco after a row between the two companies about price increases on baked beans, tomato ketchup and other products. Tesco’s website shows that products including Beanz 4x415g, Sticky Barbecue Sauce 500g, Salad Cream 605g, Baked Beans & Pork Sausages 200g, Beanz No Added Sugar 4x415g Snap…
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27 JuneGovernment
Asda joins retailers in rejecting online sales tax
Asda has reportedly told the government that introducing an online sales tax (OST) will harm retailers and shoppers that are already affected with rising inflation, according to The Daily Express. The supermarket chain was one of a number of retail groups to meet with Lucy Frazer, the financial secretary to…
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20 JunePeople Moves
Alex Freudmann has been made managing director of M&S Food
Marks and Spencer has appointed Alex Freudmann as managing director of food, in a planned succession to Stuart Machin, the current M&S chief executive. Freudmann is currently managing director of Dan Murphy’s, Australia’s beer, wine and spirits retailer. It said he has an “extensive” track record of leading change in…
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20 JuneEconomy
Deliveroo appoints new chief financial officer
Deliveroo has announced that it has appointed Scilla Grimble as its new chief financial officer. Grimble, who is currently chief financial officer at MoneySupermarket.com Group plc, is expected to commence her appointment by no later than June 2023. She was previously interim chief financial officer at Marks and Spencer where…
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17 JunePeople Moves
TDR snaps up eBay’s head of Europe
Asda owner TDR Capital has reportedly snapped up eBays head of Europe to become a partner at the firm from this Autumn. According to Retail Week, Rob Hatrell is set to take up the position at the Big Four grocer owner following three years of leading the online retail marketplace’s…
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17 JuneNews
Tesco sales fall amid changing customer behaviour
Tesco has revealed its UK sales dropped 1.5% for the 13 weeks ended 28 May 2022 (Q1) following changing customer behaviour due to the inflationary environment, although Tesco is still maintaining its profit guidance for the year. Overall, group retail sales rose 2% year-on-year to £13.57bn, with Tesco’s cash-and-carry business,…
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16 JuneSupermarkets
M&S appoints non-executive director
Marks and Spencer Group has announced today (16 June) that Ronan Dunne will join the board as a non-executive director effective from 1 August 2022. Dunne is the former CEO of Verizon Consumer Group, and was previously chief financial officer of Telefónica UK (O2) before becoming CEO. He is currently…
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