Technology
This coverage explores how technology shapes the UK retail sector, focusing on digital transformation, e-commerce platforms, in-store innovations, data analytics, and supply chain systems. Reporting highlights how retailers leverage technology to improve efficiency, enhance customer experience, and stay competitive โ offering insight for executives, managers, and professionals driving retail innovation and operations.
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Jun- 2025 -9 JuneClothing & Shoes
Matalan to open 10 stores annually amid ยฃ25m investment
Matalan has announced that it is set to invest over ยฃ25m in its UK store estate following the ยฃ25m of additional funding secured from its anchor investors last month. This marks the first phase of a long-term programme to modernise Matalanโs full estate over the next three to five years…
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6 JuneSport & Leisure
JD Sports to open its largest store at Trafford Centre
JD Sports is set to open its biggest store globally at Manchesterโs Trafford Centre on Saturday 7 June, following a major expansion of the site. The 41,000 square foot unit โ more than three times the size of the previous store โ features what JD describes as its largest ever…
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5 JuneHigh Street
Co-op โnearing recoveryโ following cyber attack, says CEO
The boss of Co-op has said the company is โnearing recoveryโ following a major cyber attack earlier this year.ย In a post on LinkedIn, CEO Shirine Khoury-Haq confirmed that the groupโs systems were โnow stableโ, noting there was โstill work to do to unwind the operational and technical impacts of…
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May- 2025 -20 MayFeatures
Whatโs next for next-day deliveries?
Once the gold standard of eCommerce innovation, next-day delivery was long seen as the pinnacle of convenience โ a service so fast, so frictionless, it fundamentally altered consumer expectations across retail categories.ย It forced grocers, fashion brands, electronics giants, and independent merchants alike to rethink supply chains, last-mile logistics, and…
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13 MayHigh Street
M&S confirms customer data stolen in cyber attack
Marks and Spencer has told customers that some of their personal data has been stolen following a major cyber attack last month.ย However, it said the data does not include usable payment or card details, which are not held on its systems, and does not include any account passwords. It…
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Apr- 2025 -24 AprilFeatures
Retailโs staffing crisis: why jobs are disappearing and whatโs next
Across the UK, retail employment remains 5% below pre-pandemic levels, according to Deputyโs Big Shift 2025 report. The decline is steady, pushed along by automation, e-commerce, and shifting worker expectations. In contrast, Londonโs hospitality sector is booming โ fuelled by the city’s night-time economy, now worth a quarter of all…
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4 AprilClothing & Shoes
New Look to โsuperchargeโ digital growth with ยฃ30m investment
New Look has secured a ยฃ30m investment from shareholders to accelerate its digital transformation and optimise its online experience for customers. Over the last five years the brand has invested significantly to elevate its digital capabilities: upgrading its website and app, building a social media community of 7m followers, and…
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3 AprilHigh Street
Co-op FY profits soar sixfold but warns of cost pressures ahead
Co-op has seen its full-year pre-tax profits rise by nearly sixfold, soaring by ยฃ133m to ยฃ161m, up from ยฃ28m the prior year, despite facing over ยฃ200m of new headwinds and investment costs across the group. The surge in profits was driven by increased operating profits, which rose by ยฃ34m to…
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Mar- 2025 -31 MarchFeatures
Spring Budget 2025: what it means for the retail industry
The UK retail sector has been navigating a volatile economic landscape, with rising operational costs, shifts in consumer spending, and policy changes placing unprecedented pressure on businesses.ย The Spring Budget 2025, delivered by Chancellor Rachel Reeves, was highly anticipated by industry leaders, who had hoped for measures that would alleviate…
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26 MarchOnline & Digital
Virgin Wines targets ยฃ100m revenues through โturbochargingโ growth plan
Virgin Wines has unveiled plans to โturbochargeโ its growth and deliver ยฃ100m in annual revenue over the next five years through a new growth strategy, whilst the group hailed a โresilientโ performance in its H1 results. The plan, which aims to deliver this revenue growth at a 7% EBITDA margin,…
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