Technology

How technology can help retail marketers create happy consumers

Shopping online during Black Friday/Cyber Monday, over the busy Christmas period, and in the January sales (yep, they’re still a…

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Why shoppable social media means retailers must embrace returns

Growing social commerce This year marks 25 years since the first secure online transaction was completed, signalling the birth of…

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Time is critical: Getting ‘retail fast’ right

Stories of store closures seem to be near constant, and calls for “the death of retail” or “the end of…

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Two key pillars that define success for modern retailing

While the news shines a gloomy light on the state of a retail industry, the statistics reveal a more positive…

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The case for personalisation

From the dawn of modern consumerism offering a personal touch was a key differentiator for high-quality retailers and service providers…

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The key trends in angel investment that are impacting retail

Early stage angel investment is a good barometer of how an industry is likely to develop in the future. Looking…

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Banking red tape holding back UK retailers abroad

Almost three quarters (71%) of UK retailers would like their businesses to further expand internationally, however most (57%) believe overseas…

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Why retailers should add automation to their contact centres

In the face of a struggling UK high street, retailers need to do whatever they can to boost sales and…

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How Making Tax Digital is going to help the retail sector

Shop closures are an all too familiar scene. A recent study by The Guardian found that English and Welsh town…

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Designing the stores of the future

The ever-increasing shift to online shopping, powered by e-tail giants such as Amazon, and the rise of mobile and social…

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