Technology

Is it time to blow up your business model and switch to DTC?

Retail is in the middle of the most significant reinvention that we’ve ever seen. What it means to be a…

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How retailers can turn the store of the future into a reality

The face of retail is rapidly changing with a significant increase in online shopping and reduced footfall in high-street stores.…

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SRC calls for tax breaks and scrap for online and out-of-town levy

The Scottish Retail Consortium (SRC) has called upon the government to reassure them that it will make no tax increases…

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Sainsbury’s trials ‘till-free shopping’ at south London store

Supermarket giant Sainsbury’s is trialling a new ‘scan, pay and go’ scheme at its Clapham North Station Local store, enabling…

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Young people believe AI will find better gifts than them

Nearly half of young people think artificial intelligence (AI) will be better than them when choosing a gift for a…

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How to adapt to multi-channel sales

Consumers’ expectations have evolved over the last decade. Having an online store is no longer seen as optional and is…

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Does in-store technology provide the answers for retailers?

Like many other industries, retail has experienced rapid changes due to evolving innovation in technology. Customer expectations have changed too,…

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The future of contact centres in retail

We are all familiar with contact centres; they are the places we call when we feel unhappy with, confused or…

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Long queues ‘costing retailers £12bn’

Long queues have been named the biggest turn-off for UK shoppers and could be costing retailers up to £12bn a…

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Enabling an augmented reality for retailers

There is no getting away from the fact that consumer expectations are higher than ever when it comes to their…

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