Supermarket
This coverage examines the supermarket sector within UK retail, focusing on store operations, pricing strategies, product innovation, supply chain efficiency, financial performance, and leadership decisions. Reporting provides insights into competitive dynamics, shopper behaviour, and strategic initiatives shaping grocery and high-volume retail. Tailored for executives and managers, it supports effective decision-making in a fast-moving market.
-
Jul- 2025 -22 JulySupermarkets
Asda to offer additional training to underperforming staff
Asda is planning to offer underperforming staff in its home shopping team additional training as part of efforts to improve efficiency and win back customers, according to the Telegraph. The supermarket will use data to assess how quickly staff pick and pack online orders, the accuracy of item selection and…
Read More » -
22 JulySupermarkets
Spending power falls for 40% of UK households, Asda finds
Some 40% of UK households have seen their spending power growth fall in June, according to the latest Asda Income Tracker. The decrease comes as inflation rose to a near 18-month high of 3.6% in June, driven in part by the rising cost of transport and food. According to the…
Read More » -
18 JulySupermarkets
Morrisons cuts debt by £261m through refinancing deal
Morrisons has cut its debt by £261m after completing a refinancing deal that also extends the maturity of its loans. The supermarket chain said it had issued a £930m equivalent sterling and euro bond maturing in January 2031, secured a new £450m term loan maturing in November 2030, and repurchased…
Read More » -
17 JulyOnline & Digital
Ocado Retail CCO to depart after less than two years
Ocado Retail chief commercial officer Amit Chitnis is set to depart the company having joined in December 2023. The company’s director of commercial development George Dean has been named as the company’s interim CCO to ensure a seamless transition. Chitnis joined Ocado from Tesco where he spent a decade in…
Read More » -
16 JulySupermarkets
Tesco launches early delivery slots over busy summer period
Tesco has announced that all customers can now access 8 weeks’ worth of home delivery and click and collect slots over the summer across the UK, instead of the usual 4 weeks. Furthermore, customers can now book same-day home delivery or click and collect slots. Tesco has also removed same-day…
Read More » -
15 JulyAdvice
Using AI to modernise CX in retail
The retail sector is at a crossroads. At a time when products and prices can often be easily matched, it is increasingly the customer experience that sets brands apart. Research has shown that companies that prioritise customer experience see revenues typically grow 4 – 8% above competitors1. Whether browsing in-store…
Read More » -
10 JulySupermarkets
Asda to cut store manager roles in latest restructuring drive
Asda is reportedly looking to cut store manager roles as part of the supermarket chain’s wider effort to revive its performance under chairman Allan Leighton, The Telegraph has reported. It comes after the retailer announced yesterday (9 July) that it will merge two existing in-store management roles – section managers…
Read More » -
10 JulySupermarkets
Tesco to open multi-million pound distribution hub in London
Tesco has announced plans for a new distribution centre at DP World London Gateway, set to open in 2029. The supermarket said the site would strengthen its logistics network and support growth across its store estate. It described the move as a long-term investment in ensuring operations remain “fit for…
Read More » -
9 JulySupermarkets
Morrisons launches AI tool to help shoppers find products
Morrisons has reportedly launched a generative AI search tool to help customers locate products in store, according to City AM. Developed in-house using Google Cloud’s Vertex AI platform and Gemini large language models (LLMs), the feature already handles more than 50,000 daily searches during peak periods. This is said to…
Read More » -
9 JulyFeatures
Can generalist retailers survive in today’s retail environment?
Last month B&M posted results which saw its profit-before-tax fall 13.2% to £431m, with the company’s UK revenues falling 3.1% as a result of inflation. While the headline figures may appear troubling, the company remains optimistic about its future especially as it is embarking on an expansion drive. The bigger…
Read More »
