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Pandemic

This coverage examines the impact of pandemics on the UK retail industry, focusing on operational disruption, financial challenges, consumer behaviour shifts, and recovery strategies. Reporting highlights store closures, safety measures, supply chain pressures, leadership decisions, and lessons learned to enhance resilience. Tailored for executives and managers, it provides insights to navigate crisis situations and strengthen preparedness.

  • Jul- 2021 -
    1 July
    ElectricalAO World sees revenues soar 62% in FY21

    AO World sees revenues soar 62% in FY21

    AO World has seen group revenue soar 62% to £1.7bn in the year ended 31 March, 2021, as the group reaped the benefits of the online shopping shift that was driven by the pandemic over the period.  The retailer’s operating profit rose to £30m, up from a £4m loss reported…

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  • 1 July
    Clothing & ShoesH&M Q2 profits reaches £303m

    H&M Q2 profits reaches £303m

    H&M has reported pre-tax profits of SEK 3.59bn (£303m) from a previous year’s loss of SEK 6.4bn (£547m) for its second quarter ended 31 May 2021. The group’s net sales in local currencies increased by 75% to SEK 46.5bn (£2.9bn) from SEK 28.6bn (£2.4bn) in the corresponding period last year.…

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  • Jun- 2021 -
    30 June
    High StreetCake Box FY21 revenue climbs 16.9% to £21.9m

    Cake Box FY21 revenue climbs 16.9% to £21.9m

    Cream cake retailer Cake Box saw revenues spike 16.9% year-on-year to £21.9m for the full year ended 31 March 2021. The group’s adjusted pre-tax profit also jumped in the period, up 24.8% from £3.8m in FY20 to £4.7m in FY21. Cake Box’s strong performance was driven by an 84% growth…

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  • 30 June
    ElectricalDixons Carphone profits reach £33m amid online surge

    Dixons Carphone profits reach £33m amid online surge

    Dixons Carphone has reported pre-tax profits of £33m for the year ended 1 May 2021, climbing from a £140m loss last year when the group was hit by the effects of Covid-19. Revenue for the period reached £10.3bn and was boosted by a 103% online sales growth to £4.7bn during…

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  • 30 June
    EconomyGDP shrinks 1.6% in Q1

    GDP shrinks 1.6% in Q1

    The UK’s quarterly gross domestic product (GDP) fell an estimated 1.6% in Q1 2021, a larger margin than the previously expected decline of 1.5%. The Office for National Statistics (ONS) revealed that GDP is now 8.8% below the final pre-pandemic quarter of October to December 2019. Moreover, compared with the…

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  • 30 June
    Online & Digital
    Studio Retail profit soars 513% in FY21

    Studio Retail profit soars 513% in FY21

    Studio Retail has reported that profit-before-tax skyrocketed 513% in its financial results for the year ended 26 March 2021. The retail group revealed its plans to target a revenue of £1bn, after the online shopping firm posted profits of £41.7m, a rise from the £6.8m it posted in the previous…

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  • 29 June
    AdviceHow retailers can reduce cart abandonment rates

    How retailers can reduce cart abandonment rates

    Covid-19 restrictions have radically altered consumer shopping behaviours over the past year. While brick and mortar stores used to be at the forefront of consumers’ minds, e-commerce is now the first point of contact for anyone looking to shop. According to research, digital sales in 2020 accounted for a third…

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  • 29 June
    Health & BeautyBoots UK launches online doctor services

    Boots UK launches online doctor services

    Boots UK has launched an online doctor services for 45 healthcare conditions ranging from skin conditions, sexual health and family planning, weight loss support, diabetes testing and menopause treatments. The company said its online services can provide customers with “quick access” to advice and prescription-only medicine without having to see…

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  • 29 June
    High StreetMPs calls for ‘stronger policing’ to protect retail staff

    MPs calls for ‘stronger policing’ to protect retail staff

    The Home Affairs Committee has called for a “much stronger policing response” to tackle violence and abuse against shopworkers, as well as more support from employers and more prevention work on local high streets. The news follows a recent survey by The Association of Convenience Stores which found that 89%…

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  • 28 June
    Supermarkets
    Scottish Grocers Federation partners with Paypoint

    Scottish Grocers Federation partners with Paypoint

    The Scottish Grocers Federation (SGF) has announced its new partnership with Paypoint, the instore payment service, which will join a corporate member of the trade association’s board. As part of the partnership, both the SGF and Paypoint will focus on “rebuilding relationships” with other retail partners coming out of the…

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