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Pandemic

This coverage examines the impact of pandemics on the UK retail industry, focusing on operational disruption, financial challenges, consumer behaviour shifts, and recovery strategies. Reporting highlights store closures, safety measures, supply chain pressures, leadership decisions, and lessons learned to enhance resilience. Tailored for executives and managers, it provides insights to navigate crisis situations and strengthen preparedness.

  • Jun- 2024 -
    7 June
    AdviceThe power of personalisation in grocery retail

    The power of personalisation in grocery retail

    Over the last four years consumer behaviour has undergone a profound transformation, none more apparent than in the realm of grocery shopping. While some have returned to the aisles of brick-and-mortar stores, a significant portion continue to embrace the convenience of digital shopping for their weekly essentials. The shift towards…

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  • 5 June
    High StreetB&M posts profits of £498m

    B&M posts profits of £498m

    B&M has revealed that its statutory profit-before-tax rose 14% to £498m, up from £436m, for the year ended 30 March 2024. Furthermore, the group’s revenue jumped 10.1% to £5.5bn or 7.8% when excluding the 53rd week. Alongside this, the retailer posted an adjusted EBITDA of £629m, a 9.7% increase year-on-year…

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  • May- 2024 -
    29 May
    NewsToday’s news in brief-29/5/24

    Today’s news in brief-29/5/24

    Retail sales in the UK have seen their fastest growth since December 2022, according to the CBI Distributive Trades Survey. Sales volumes jumped by 8% in May, even as selling price inflation eased significantly to its lowest since August 2020, falling from 54% in February to 20%. Despite this improvement,…

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  • 29 May
    Online & DigitalOcado to be relegated from FTSE 100 as stocks fall

    Ocado to be relegated from FTSE 100 as stocks fall

    Ocado could face relegation from the FTSE 100 after its share price collapsed, amid reports the company is considering moving its listing from London to New York.  The London Stock Exchange named Ocado Group as an indicative FTSE 100 deletion ahead of its next quarterly reshuffle, with technology group Darktrace…

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  • 24 May
    EconomyRetail sales slump 2.3% in April amid wet weather

    Retail sales slump 2.3% in April amid wet weather

    Retail sales fell by 2.3% in volume over April, following a fall of 0.2% in March, as the retail sector was hampered by ongoing wet weather over the period. According to the Office for National Statistics (ONS), sales volumes were down across most sectors, with non-food stores particularly “doing badly” as…

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  • 17 May
    AdviceHere’s what you’re missing if you forgo a loyalty programme

    Here’s what you’re missing if you forgo a loyalty programme

    Businesses have been known to implement loyalty programmes – or customer rewards, as some might call them – since at least the mid-80s. While it’s mostly associated with retail, it can be used by anyone who exchanges goods or services, from coffee shops to hairdressers.  Some detractors might like to…

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  • 14 May
    High Street‘Police aren’t interested’ in tackling shoplifting, says M&S boss

    ‘Police aren’t interested’ in tackling shoplifting, says M&S boss

    Archie Norman, chairman of Marks and Spencer, has claimed that retailers should accept that “police aren’t interested” in tackling shoplifting on LBC’s breakfast show. He said: “We get very little help from the police. I think we have to accept that the police are not interested in this sort of…

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  • 10 May
    NewsToday’s news in brief-10/5/24

    Today’s news in brief-10/5/24

    The UK economy has emerged from recession with a growth of 0.6% in the first quarter of 2024, surpassing economist expectations. This growth was primarily driven by consumer-facing services, which expanded by 0.6% after a decline in the previous quarter. Notably, retail trade played a significant role in this recovery,…

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  • 7 May
    High StreetRetail sales fall 4% in April

    Retail sales fall 4% in April

    UK total retail sales decreased by 4% YOY in April, against a growth of 5.1% in April 2023, according to the latest BRC-KPMG Retail Sales Monitor. This was below the 3-month average growth of 0.5% and the 12-month average growth of 2.2%. However, when correcting for the distortion created by…

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  • Apr- 2024 -
    29 April
    Department StoresSir Dickson Poon invests a further £25m in Harvey Nichols

    Sir Dickson Poon invests a further £25m in Harvey Nichols

    Sir Dickson Poon, the owner of Harvey Nichols, will be investing a total of £32.5m in the retail group, having lent the department store £25.5m last week, with plans to invest a further £7m. The news, which is based on accounts filed at Companies House, comes as Poon aims to…

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