Multichannel

What’s next for the Luxury Sector?

The luxury goods market is being shaken up like never before with the rise of new consumers and changing buying…

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Dixons Carphone profits plummet 24% despite sales boost

Dixons Carphone’s profits have dropped by 24% in a year despite seeing a 3% increase in sales. In the 12-month…

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Fast Fashion: The global battle

The fast fashion landscape is a crowded space. Spend a couple of minutes on a train platform, browsing Instagram, scrolling…

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Online retail jumps 19% in April

UK online retail sales went from strength to strength in April, up 18.8% year-on-year (YoY) according to the latest figures.…

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Why retailers should be using an omnichannel strategy to transform customer journeys

The basic principle of an omnichannel strategy is that retailers put customers (not platforms) at the centre of their customer…

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How to thrive in the instant gratification era

We are living in the ‘want now’ generation, from instant streaming of the latest movies and TV shows, to music,…

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Why retailers should be empowering staff with the same tech they offer customers

Often, tech is the only thing that really differentiates one business from another, so it’s clear to see why retailers…

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‘Beast from the East’ drives online retail sales

UK online retail sales were up +13.1% year-on-year (YoY) in February, according to the latest figures from the IMRG Capgemini…

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Ted Baker sees retail sales increase by 10.4%

Fashion brand Ted Baker has reported a 10.4% increase in its retail sales in the 52 weeks ending 27 January…

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Shop Direct appoints Henry Birch as new CEO

Shop Direct, which operates digital department stores Very.co.uk, Littlewoods.com and VeryExclusive.co.uk, has appointed Henry Birch as its CEO. Birch will…

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