Multichannel
This coverage explores multichannel retail strategies and execution across the UK sector, examining how retailers integrate physical stores, e-commerce, and digital platforms. Reporting includes initiatives to improve customer experience, technology adoption, operational challenges, and leadership decisions — providing retail professionals with insight into effective multichannel operations and their commercial impact.
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Mar- 2018 -1 MarchAnalysis
Delivery heroes will win the day: takeaways from The Delivery Conference 2018
Last week’s Delivery Conference was themed “Leaders and Heroes” and as I absorbed the sense of mission and energy among the delegates it struck me that this was a very appropriate theme for an industry that has its roots far back in history, where often it took a heroic physical…
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Feb- 2018 -20 FebruaryElectrical
2,500 jobs at risk as Maplin races to avoid administration
Up to 2,500 shop staff jobs are at risk as electrical retailer Maplin tries to avoid administration. Rutland Partners, which took control of Maplin in 2014, is in talks with potential buyers, with pre-pack administration being considered as an option if a sale cannot be completed, according to reports. The…
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7 FebruaryAnalysis
Why retailers are struggling to bridge the omnichannel gap
The last decade has seen a huge shift in the retail industry with perpetual change and monumental technological advancements leaving behind an incredibly fast-paced, hypercompetitive environment. The modern customer now expects a quick, convenient and seamless experience, regardless of how or where they choose to purchase products. They expect merchants…
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Jan- 2018 -22 JanuaryAdvice
How can retailers overcome the omnichannel challenges?
Consumers’ demands on retailers have intensified in the past decade. Previously, having an online store to accompany your physical shop was seen as a luxury, now it is essential and online shopping has taken the next step to meet customer demand. Consumers want the ability to shop seamlessly across multiple…
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16 JanuarySport & Leisure
JD Sports raises profit forecast after strong Christmas
Sportswear and outdoor retailer, JD Sports, has raised its annual profit forecast after continuing a strong performance through the second half of 2017 with an “encouraging” Christmas period. Group profit before tax for the year to February 3 is expected to reach £300m, ahead of analyst expectations of £270m –…
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