Marks and Spencer
This coverage analyses Marks and Spencer’s strategy, performance, and influence within the UK retail market. Reporting highlights store operations, product innovation, online developments, financial results, marketing campaigns, and leadership changes. With a focus on commercial impact and competitive dynamics, it offers insights for professionals managing grocery, fashion, and homeware retailing at scale.
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Jun- 2024 -10 JuneSupermarkets
GE could delay M&S Oxford Street store development
Marks and Spencer’s may once again see plans for its new Oxford Street flagship store delayed, this time due to the general election, according to This is Money. The news comes after the group was hopeful that its plans to rebuild its Oxford Street store would be approved by ministers…
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6 JunePeople Moves
M&S director to step down following CFO appointment
A long-serving director at M&S is reportedly quitting the company’s board following news it has poached the CFO of another company he chairs.According to Sky News, Andrew Fisher was “blindsided” after finding out M&S would hire Alison Dolan from Rightmove only late into the recruitment process. Fisher, who has been…
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May- 2024 -20 MayOnline & Digital
M&S website and app hit by technical issue
Marks and Spencer’s website and app was down for several hours on Saturday (18 May) due to technical issues, the BBC has reported. During the outage, customers saw an error message on the homepage and could not navigate to any part of the website. The notice read: “Sorry you can’t…
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14 MayNews
Today’s news in brief-14/5/24
Walgreens Boots Alliance (WBA) is intensifying efforts to sell the Boots chain, engaging advisers for preliminary discussions with potential buyers. No formal sale process has started, but the chain, valued around £7bn, remains of interest. Previously, in 2022, WBA halted sale plans due to market instability, which affected financing. Despite…
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14 MayHigh Street
‘Police aren’t interested’ in tackling shoplifting, says M&S boss
Archie Norman, chairman of Marks and Spencer, has claimed that retailers should accept that “police aren’t interested” in tackling shoplifting on LBC’s breakfast show. He said: “We get very little help from the police. I think we have to accept that the police are not interested in this sort of…
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Apr- 2024 -23 AprilNews
M&S trials postal donations bags with Oxfam
M&S is asking the public for the first time to donate their “unwearable” clothing, alongside their wearable clothing, through the trial of a free postal donation service, in partnership with Oxfam. It is estimated that UK homes contain 1.6 billion items of unworn clothing which have the potential to be…
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15 AprilFeatures
How to adapt your store seasonally
In the retail world, where competition is fierce and consumer expectations are ever-evolving, the adaptation of store environments to reflect seasonal changes and holidays is not just a matter of aesthetics, it’s a fundamental strategy for success. Beyond decoration, seasonal and holiday adaptations offer retailers a unique opportunity to engage…
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5 AprilGovernment
Theo Paphitis slams gov’s ‘disappointing’ attitude towards retail
Theo Paphitis has called out the government’s “disappointing” attitude towards the industry’s importance, Retail Week has reported. It comes as Paphitis’ retail group, which comprises Ryman, Robert Dyas and Boux Avenue, achieved improved profitability in its full-year results. Paphitis said he had increased investment in his brands, whilst the government was…
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Mar- 2024 -18 MarchNews
M&S nears banking ‘superapp’ agreement with HSBC
M&S is in talks to finalise an agreement with HSBC to establish a new banking and loyalty “superapp”, according to Sky News. The new seven-year agreement would encompass payments, financials services as well as the retailer’s Sparks loyalty programme. Under the existing agreement with HSBC, whose UK arm owns M&S…
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8 MarchClothing & Shoes
M&S expands Nobody’s Child presence to 60 stores
M&S has announced it will welcome fashion brand Nobody’s Child to 48 more stores across the UK from March, bringing the total number of M&S stores the brand is available in to 60. As well as welcoming the brand back to popular locations including Trafford Manchester, the pop-up shops will…
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