John Lewis
This coverage explores John Lewis’s strategy, operations, and performance within the UK retail sector. Reporting includes store and online developments, product innovation, marketing campaigns, financial results, leadership decisions, and employee-owned business dynamics. With a focus on commercial impact and competitive strategy, it provides insights for professionals managing department stores, multi-channel retail, and premium consumer brands.
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Sep- 2019 -24 SeptemberComment
The rise of loyalty schemes in the retail sector
E-vouchers are increasing in popularity. While at a relatively steady pace, the sector has grown 10% over the past two years. Hawk Incentives recently published The Loyalty Evolution Report which looked at customer loyalty and what’s driving it. Currently a massive 82% of Brits subscribe to at least one loyalty…
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12 SeptemberDepartment Stores
John Lewis warns of no-deal Brexit amid £26m loss
John Lewis Partnership has reported a loss of £25.9m for the first half of the year, warning that a no-deal Brexit may lead to “significant” impact it may not be able to mitigate. For the half-year period ending 27 July 2019, the department store chain revealed that revenues slipped by…
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11 SeptemberHigh Street
Most valuable UK retailers ‘falling behind’ global rivals, study finds
The value growth of the UK’s top retail brands is “falling behind” that of the leading global retail brands, according to Kantar’s ‘2019 BrandZTM Top 75 Most Valuable UK Brands’ ranking. While the UK retailers in the Top 75 grew their combined value by 4% over the last year, their…
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Aug- 2019 -13 AugustAdvice
Adapting to the new age of retail
Following the recent closures of large-scale retail chains such as William Hill, the question of the high street’s future is once again on everyone’s mind. While undoubtedly the face of the high street is changing, closures don’t represent the high street’s swan song, merely its growing pains. Outlets which have…
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9 AugustComment
Halting the demise of the ‘not my department’ store
Be it House of Fraser, retail bellwether John Lewis or in-the-wars Debenhams, department stores are in the news for all the wrong reasons – whether for profit warnings, sales dips or being sued by Sports Direct. The pace of change in the retail industry is ever accelerating, and department stores…
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Jul- 2019 -17 JulyAdvice
Four key trends for the rest of the retail year
As retailers strive to find ways to innovate and attract customers back to the high street, we are seeing new trends emerge on the high street. Currently, a growing number of bricks-and-mortar stores investing in their behind the scenes framework and technology platforms in order to improve productivity, efficiency and…
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4 JulyHigh Street
Superdry appoints former John Lewis and New Look CFOs
Fashion retailer Superdry has appointed Helen Weir and Alastair Miller to its board as non-executive directors, taking the role of senior independent director and chair of the audit committee respectively. Weir was most recently CFO of Marks and Spencer, a role she held from 2015 to 2018. Prior to this…
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2 JulyAnalysis
How to make the most of empty retail spaces
Earlier in this month, The Times reported that the number of vacant shops on UK high streets rose by more than 7,500 last year, fuelled in part by store closures from large retailers such as Mothercare, New Look and House of Fraser. Debenhams then announced that it will downsize at…
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Jun- 2019 -26 JuneAdvice
How technology has boosted the retail supply chain
In today’s world of digital marketing and both on and offline competition, technology is growing in importance for retail businesses. But how has it affected the supply chain specifically? Read on as we explore how technology has transformed and helped businesses maximise their supply chain efficiency, including making deliveries speedier…
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24 JuneAdvice
Why experiential retail has never been more important
Picture the scene: A 400m maze with 8ft high walls and a tree-house retreat as its centrepiece, with yoga sessions held on its roof; immersive, interactive light shows that enchant young and old alike; exclusive events with global online influencers and 90s boyband popstars. These types of experiences are a…
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