HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Jul- 2019 -1 JulyAdvice
Retail doesn’t need a level playing field, it needs nurtured players
Barely a day goes by without another news story about a high street name in trouble. There’s no doubt that the Great British High Street is undergoing a tumultuous period. But there’s still a lot of debate about what precisely underlying cause of these issues are. Much has been made…
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Jun- 2019 -28 JuneAdvice
Why leveraging fraud prevention data can enhance your customer experience
Ecommerce professionals are constantly measuring success by focusing intently on click-throughs, conversions and sales. They pay close attention to the cost of acquiring customers and the value those customers bring to the business. Sometimes it seems the entire retail game is about turning browsers into buyers. And that makes sense.…
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27 June
Using packaging to fight back and drive sales
According to the latest British Retail Consortium figures, May 2019 saw the UK high streets biggest decline since the mid-1990s with overall retail sales falling by 2.7%. This was also reflected online where sales grew by the weakest amount ever recorded. There is no question that retail conditions are extremely…
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26 JuneAdvice
How technology has boosted the retail supply chain
In today’s world of digital marketing and both on and offline competition, technology is growing in importance for retail businesses. But how has it affected the supply chain specifically? Read on as we explore how technology has transformed and helped businesses maximise their supply chain efficiency, including making deliveries speedier…
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25 JuneAdvice
Turning savvy shoppers into loyal customers
Omnichannel shopping has presented retailers with new opportunities to utilise a multitude of customer touchpoints relating to purchases, offers and product launches, to push their brand to the forefront of consumers’ minds and obtain mass customer engagement data, often within a single day. This data can be utilised by brands…
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21 JuneAnalysis
Why ‘out of town’ retailers still matter
In May, we saw the Treasury committee report recommend that banks maintain a physical presence around the country and Dave Lewis, Tesco CEO, discussing the contentious issue of business rates and how the current system doesn’t support growth, to which I completely agree. Pressure is bearing down on the high…
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20 JuneComment
How retailers can tackle discrimination, bullying and harassment
Allegations of bullying and harassment are common across many industries and the retail sector is not immune. Recently Lord Peter Hain, a Labour peer, used parliamentary privilege to accuse Philip Green of bullying. Lord Hain said he chose to speak up after hearing “horrible” claims of sexual assault resulting in…
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17 JuneAnalysis
How retailers can use cloud computing to drive sales
Cloud computing can sometimes be misconstrued as a toolset only to be used by system integrators and software engineers. But that view is now out of date – Cloud technology is transforming marketing as we know it, and it is becoming the basic toolset for all marketers today. At its…
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17 JuneAdvice
Personalised delivery is the future for retailers
The retail and e-commerce marketplace is extremely crowded, with hundreds of brands constantly competing against each other to win basket conversions. It’s no secret that many retailers, especially those based on the UK high-streets, have been struggling over the past few years. Big brands including Debenhams, John Lewis and Mothercare…
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17 JuneAdvice
Tailoring the consumer experience
Consumers are increasingly looking for more personal, community-orientated shopping experiences, with a recent IRI survey highlighting that over 50% of UK customers prefer to shop local. While 10 years ago this meant visiting the 7-11 corner shop, a high street butcher or your local fashion store, the revolution of retail…
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