HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Apr- 2020 -20 AprilComment
What’s behind the demise of Cath Kidston?
Sadly, the coronavirus pandemic and subsequent shutting of high street stores has compounded the effects on the already struggling retail sector. Along with other 90s/early 2000s favourites Oasis and Warehouse, homeware and clothing retailer Cath Kidston announced it was going into administration this month. According to Savanta BrandVue Retail data,…
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15 AprilComment
Will Boohoo’s bubble soon burst?
It’s fair to say that Boohoo was the success story of 2019. It achieved staggering growth and is now worth more than Marks and Spencer – an incredible achievement for a relatively nascent brand. But, as it continues its market domination, you do have to wonder when the good news…
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14 AprilComment
How cashierless technology can impact loyalty for retailers
“We’re just getting started here”, said Cameron James, VP of Amazon’s physical retail division. “I think what we’re trying to do here — and with all of our physical stores — is really work backwards from the customer and deliver some differentiation.” James was speaking at the opening of Amazon’s…
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9 AprilCoronavirus Featured Content
Coronavirus: furloughed workers and what it means for business
The Coronavirus Job Retention Scheme is designed to help businesses that would otherwise be forced to lay off staff in the face of the unprecedented disruption caused by COVID-19. All businesses with a PAYE scheme in place on 28 February 2020, regardless of size or sector, will be able to…
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7 AprilAdvice
Contactless payments in the age of coronavirus
In a matter of weeks our entire payments ecosystem has shifted. Many supermarkets have reacted to the coronavirus pandemic by implementing plastic barriers at checkouts to protect customers and staff during the shopping transaction. Meanwhile countless retailers and services have shifted to cashless payments to remove contact with consumers and…
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6 AprilCoronavirus Featured Content
VAT Deferral – What if I can’t get to the office?
The VAT deferral scheme is automatic but this fact has lulled some businesses into thinking they don’t need to complete a VAT return. It’s easy to think this is no longer necessary, especially as the national shutdown means many businesses can’t physically get to their offices, or have furloughed the…
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Mar- 2020 -30 MarchComment
What are your legal rights if your job has been affected by COVID-19?
Ever since the coronavirus outbreak gathered speed, life in the UK has largely been put on hold. From staff being unable to work due to self-isolation, to workers needing to stay at home to care for their children after schools were ordered to close, the impact on many businesses and…
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30 MarchAdvice
Covid 19: The future health of the high street
The health of the high street is up for debate now more than ever. If retailers were struggling before coronavirus set its sights on our shores, following last week’s forced government closure of non-essential brick & mortar stores throughout the UK, it’s likely that many will have pulled down their…
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27 MarchCoronavirus
What we know about furlough leave and the CJRS
HMRC published details of the Coronavirus Job Retention Scheme (CJRS) on 26.3.20 which are available here: https://www.gov.uk/guidance/claim-for-wage-costs-through-the-coronavirus-job-retention-scheme Key points include: Employees that employers can claim CJRS for For the purposes of CJRS, the definition of employee would include workers and agency workers provided they are subject to PAYE i.e. this…
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27 MarchComment
Social shopping is all the rage – but at what cost for retailers?
In recent years, social commerce has become a lucrative way for retailers to easily access new and existing customers through solutions that are easily integrated into a variety of social media platforms. Social commerce has grown quickly, with platforms such as Facebook’s Marketplace and Instagram allowing for a seamless shopping…
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