Consumer Confidence

Retail sales show continued growth in February

Retail sales increased by 6.7% in February, against an increase of 1.0% in February 2021, a new report from BRC…

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Consumer spending surges 13.7% in February

Consumer card spending grew year-on-year by 13.7% in February, the highest growth since November 2021, as the economy reopened following…

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Bira welcomes sales rise, but warns ‘all is not well’

The British Independent Retailers Association (Bira) has said it is “pleased to see a rise in retail sales”, but warned…

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Consumer confidence falls for second consecutive quarter

The Deloitte Consumer Tracker has revealed UK consumer confidence fell by one percentage point in Q4 2021 to -11%, the…

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Customer service needs for the post-covid consumer

Nurturing customer service continues to be a primary focus of businesses. Even pre-covid, retailers naturally updated their offerings to out-perform…

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Card Factory sees recovery with online sales up 23.3% to £22.2m

The Card Factory has reported recovery to pre-Covid levels as its online sales increased 23.3% in the 11 months to…

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Price rises to pick up momentum in 2022

Shop price annual inflation accelerated to 0.8% in December, up from 0.3% in November with prices set to rise in…

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Consumer confidence falls in December amid Omicron fears

Pre-Christmas consumer confidence has fallen one point to -15 in the UK, according to GfK’s Consumer Confidence Index, as the…

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November retail sales rise by 1.4%, ONS reveals

Retail sales volumes rose by 1.4% in November 2021, and were 7.2% higher than pre-Covid levels in February 2020, according…

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Why 2022 will be a defining year for UK retail

Retailers are coming out of what has been another challenging year but are undoubtedly now optimistic and looking forward to…

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