Click and Collect
This coverage explores the development and impact of click and collect services in the UK retail sector, focusing on customer behaviour, logistics, technology, and in-store operations. Reporting highlights how retailers optimise click and collect to enhance convenience, drive footfall, and improve efficiency — providing insight for executives, managers, and professionals managing omnichannel strategies.
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Nov- 2017 -15 NovemberUncategorized
Waitrose launches self-serve check-in for ‘click and collect’ orders
Waitrose has launched self-service check-in for John Lewis ‘click and collect’ orders in 140 stores in time for Black Friday which falls on 24th November this year. Customers in these stores will have the choice to register their order number via iPads at the Welcome Desk when they arrive so…
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