Click and Collect
This coverage explores the development and impact of click and collect services in the UK retail sector, focusing on customer behaviour, logistics, technology, and in-store operations. Reporting highlights how retailers optimise click and collect to enhance convenience, drive footfall, and improve efficiency — providing insight for executives, managers, and professionals managing omnichannel strategies.
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Sep- 2025 -17 SeptemberClothing & Shoes
Quiz summer sales jump 14% after restructuring process
Quiz Clothing has reported that its like-for-like store sales rose by an average of 14% in July and August following a restructuring earlier this year, with online sales increasing by 5% over the same period. The fashion retailer, which is based in Scotland, introduced a streamlining strategy in February that…
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10 SeptemberClothing & Shoes
Primark sees strong H2 UK and US sales offset weaker European demand
Fashion retailer Primark reported stronger H2 UK trading and rising US sales, offsetting weaker European demand, with full-year growth to 13 September 2025 expected at around 1%. This growth is supported by its ongoing store rollout programme, which contributed about 4% to annual sales. Owner Associated British Foods (ABF) said…
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9 SeptemberHigh Street
Dunelm profits rise 2.7% to £211m as store footprint increases
Dunelm has revealed that its profit-before-tax rose 2.7% to £211m, up from £205.4m, for the year ended 28 June 2025. Alongside this, the company’s total sales rose 3.8% to £1.77bn, up from £1.70bn. It stated that its digital sales were now 40% of total sales, up from 37% in the…
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2 SeptemberClothing & Shoes
Primark launches first integrated UK brand campaign
Primark has launched its first fully integrated UK brand campaign, including its debut television advert, to support a refreshed women’s denim range. The autumn/winter collection went on sale on 1 September across all 197 UK stores and via Click and Collect. It follows more than a year of work to…
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Aug- 2025 -22 AugustHigh Street
Primark marks 50 years in Scotland with ‘Preemark’ rebrand
Primark is celebrating 50 years on Scottish high streets with a ‘Preemark’ rebrand, paying tribute to how many Scots pronounce the retailer’s name. The branding will feature in all 21 Scottish stores from 21 to 24 August, with full store takeovers in Hamilton, Edinburgh Princes Street and Glasgow Argyle Street.…
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Jul- 2025 -16 JulySupermarkets
Tesco launches early delivery slots over busy summer period
Tesco has announced that all customers can now access 8 weeks’ worth of home delivery and click and collect slots over the summer across the UK, instead of the usual 4 weeks. Furthermore, customers can now book same-day home delivery or click and collect slots. Tesco has also removed same-day…
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10 JulyHigh Street
Majestic opens Thame store as part of summer expansion
Majestic has opened a new store in Thame as part of plans to expand its bricks-and-mortar estate this summer. The wine retailer’s new 1,680 sq ft shop, which is located on the town’s High Street, occupies the former Newitt’s of Thame butchers. Several original features of the butcher’s shop –…
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9 JulyFeatures
Can generalist retailers survive in today’s retail environment?
Last month B&M posted results which saw its profit-before-tax fall 13.2% to £431m, with the company’s UK revenues falling 3.1% as a result of inflation. While the headline figures may appear troubling, the company remains optimistic about its future especially as it is embarking on an expansion drive. The bigger…
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Jun- 2025 -11 JuneDepartment Stores
M&S restarts online orders after cyber attack
Marks and Spencer (M&S) has announced that it has resumed online orders after halting them due to a cyber attack on its networks. The retailer stated that shoppers are now able to buy a selection of fashion items for home delivery across England, Scotland and Wales. The company stated that…
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Apr- 2025 -29 AprilNews-In-Brief
Today’s news in brief-29/4/25
Primark reported a 1% rise in sales to £4.47bn in the first half of the year, with adjusted operating profit up 8% to £540m. However, UK and Ireland sales fell by 4% due to cautious consumer spending and mild autumn weather affecting seasonal purchases. The retailer’s market share in the…
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