Basket Size
This coverage examines basket size as a key retail performance metric, offering insights for executives, managers, and brand professionals. Reporting includes analysis of sales trends, strategies to increase average basket size, consumer behaviour, and the implications for revenue and profitability. The analysis helps professionals use basket size to inform merchandising, pricing, and promotional decisions.
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Sep- 2025 -11 SeptemberNews
Ocado revenues jump 15.5% as customer orders increase
Online supermarket Ocado Retail has reported a 15.5% rise in revenues for the 70 weeks to 6 April and an improvement in profitability after increasing its customer base and order volumes in the past financial year. As a joint venture between Ocado Group and M&S, the online retailer’s extended reporting…
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Jul- 2025 -1 JulySupermarkets
Sainsbury’s market share hits decade high amid Q1 sales boost
Sainsbury’s has welcomed a strong start to the financial year, as grocery sales rose by 5% in the first quarter, helping to deliver the group’s highest market share since 2016. Over the period, convenience sales grew by 6%, as the group recorded its highest ever customer satisfaction scores following a…
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Jun- 2025 -27 JuneFeatures
Has homeware become a fast fashion rite of passage?
This summer marks a bold new chapter in Primark’s retail journey, as the brand opens its first standalone Home store in Great Britain at Trafford Palazzo in Manchester. Following the success of its debut Home concept in Belfast, this 11,900 sq. ft, two-floor space aims to bring the full breadth…
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Mar- 2025 -10 MarchComment
Tim Waterton: Reinventing customer feedback with HappyOrNot
Tim Waterton, Chief Revenue Officer at HappyOrNot, is on a mission to transform the way businesses gather and act on customer feedback. With a career spanning nearly two decades in customer experience, technology, and data analytics, Waterton has helped shape how major retailers, hospitality businesses, and service providers use real-time…
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Jan- 2025 -14 JanuaryOnline & Digital
Ocado retail revenues rise 17% amid boost in active customers
Ocado has revealed that its retail revenue rose 17.5% to £715.8m for the 13 weeks ended 1 December 2024. Alongside this, the joint venture between Ocado Group and M&S revealed that its active customers rose 12.1% to 1.12m. Ocado stated that it delivered another record-breaking Christmas, with its highest ever…
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Oct- 2023 -17 OctoberSponsored Articles
How to ‘sleigh’ your holiday campaigns
It’s time to expect the unexpected. The way consumers shop during the holidays has undergone a significant transformation in recent years. Not only are they starting earlier, but as the UK’s cost-of-living crisis continues, they’re also spending less across all categories. Customers are buying seasonal items earlier, focusing more on…
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Sep- 2023 -19 SeptemberSupermarkets
Price cuts boost Ocado sales in Q3
Price cuts have helped entice shoppers to Ocado in its third quarter of trading, with retail sales up by 7.2% to £569.6m in the three months to 27 August. Average orders per week grew by 1.9% year-on-year, “lapping a strong customer acquisition push” this time last year, and active customers…
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Mar- 2023 -29 MarchHealth & Beauty
Boots welcomes ‘record’ beauty sales over Christmas period
Boots has revealed that for the three months to 28 February, Christmas trading brought a “record-breaking” performance for its beauty category which saw retail sales grow 16%. The business reported its eighth consecutive quarter of market share growth across all categories, with beauty performing the best for the quarter. Skincare…
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Aug- 2022 -26 AugustClothing & Shoes
Abercrombie lowers sales forecast amid Hollister pressures
Abercrombie and Fitch Co. has lowered its sales forecast for FY22, with sales expected to be down mid single-digits from $3.7bn (£3.1bn) in FY21, compared with the previous outlook of flat to up 2%. Its sales forecast for the third quarter (Q3) has also lowered to high single-digits at $905m…
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Mar- 2022 -18 MarchOnline & Digital
Ocado lowers growth forecast amid drop in Q1 sales
Ocado Retail Ltd has announced its revenues dropped 5.7% year-on-year in the 13 weeks to 27 February 2022 (Q1) to £564.7m, and the group said that while revenue growth for the year should be in the high-teens, the forecast has dropped to 10%. The announcement comes amid uncertainties over inflation…
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