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Automation

This coverage examines the role of automation in the UK retail sector, focusing on technology adoption, workforce impact, operational efficiency, and supply chain innovation. Reporting highlights how retailers implement automation to improve productivity, reduce costs, and respond to consumer expectations — offering insight for executives, managers, and professionals driving transformation in retail operations.

  • Feb- 2020 -
    19 February
    TipsHow the Retail Industry Will Change in 2020 & Beyond – What to know

    How the Retail Industry Will Change in 2020 & Beyond – What to know

    Everyone working in retail is aware of the fact that the industry is ever-evolving, sometimes even at a dizzying pace. Trends come and go, innovations disrupt certain pockets of the industry, and customer habits change. But now that we’re in the 2020s, another way of transformation is about to come,…

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  • Nov- 2019 -
    12 November
    CommentWhy hackers or malware are not the biggest security risk for retailers

    Why hackers or malware are not the biggest security risk for retailers

    Attackers are successfully pivoting away from complex technical exploits and instead are identifying ways to exploit a business’s core functionality. These business logic attacks exploit legitimate functions like username and password login or pages to add new credit cards and changes to shipping addresses. These new attacks are significantly harder…

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  • 1 November
    High StreetMike Ashley’s holding company sees profits plunge 80% in 2018

    Mike Ashley’s holding company sees profits plunge 80% in 2018

    Mike Ashley’s holding company, Mash Holdings, saw pre-tax profits plunge by 80% to £20.9m in 2018, according to recently filed accounts on Companies House. The group attributed the profits decline to its performance during the 2017 financial year, when the company saw increased profits from the sales of Dunlop and…

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  • Oct- 2019 -
    29 October
    CommentCan intelligent retail improve the shopping experience?

    Can intelligent retail improve the shopping experience?

    You would be hard pressed to find a retailer who doesn’t want greater insight into what is happening within its stores and warehouses – and why it’s happening. Perhaps that’s why Zebra’s 2019 Intelligent Enterprise Index revealed a record number of retailers accelerating their efforts to become ‘intelligent.’ According to…

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  • 25 October
    TechnologyRobots could take half a million UK retail jobs within the next five years

    Robots could take half a million UK retail jobs within the next five years

    UK retail is set to lose over half a million jobs to robots, according to the 2019 Harvey Nash/KPMG CIO Survey. According to the study, the move towards automating the retail sector is being “driven from the top”, with almost half (44%) of IT leaders reporting that using automation to…

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  • Sep- 2019 -
    30 September
    CommentThe benefits of the secondary market

    The benefits of the secondary market

    In June, the French prime minister announced a new law that looks to ban the destruction of unsold products. The legislation, which directly tackles the €650m (£576m) worth of new consumer products that are binned or destroyed every year in France, will go into effect within the next four years.…

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  • 6 September
    AdviceThe festive season survival guide

    The festive season survival guide

    As the uncertainties caused by the likes of Brexit, PSD2 and strong customer authentication swirl around retailers, life still presents its certainties: death, taxes and the mad rush produced annually by the approaching Christmas shopping season. No doubt the festive season is a positive for retailers, a spike in orders…

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  • Aug- 2019 -
    16 August
    CommentThe case for personalisation

    The case for personalisation

    From the dawn of modern consumerism offering a personal touch was a key differentiator for high-quality retailers and service providers keen to set themselves apart from the rest. Remembering client names, previous purchases or children’s birthdays added that ‘je ne sais quoi’ that bonded retailer to customer. It fostered loyalty,…

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  • 1 August
    AdviceThe changing face of the retail car park

    The changing face of the retail car park

    Over the next decade we will see a seismic shift in the way we travel from A-B. Widespread automation, together with electrification and the increased connectivity of transport and society will not only shake-up the automotive industry, but it will also bring the imminent need for change. Driven by government…

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  • Jul- 2019 -
    17 July
    AdviceFour key trends for the rest of the retail year

    Four key trends for the rest of the retail year

    As retailers strive to find ways to innovate and attract customers back to the high street, we are seeing new trends emerge on the high street. Currently, a growing number of bricks-and-mortar stores investing in their behind the scenes framework and technology platforms in order to improve productivity, efficiency and…

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