Amazon
This coverage examines Amazon’s operations, strategy, and influence within the UK retail market. Reporting highlights e-commerce growth, logistics and fulfilment, technology initiatives, financial results, product innovation, and leadership decisions. Focused on commercial impact and competitive dynamics, it offers insights for retail professionals navigating digital transformation and multi-channel competition.
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Jan- 2025 -23 JanuaryGovernment
CMA appoints Doug Gurr as interim chair
Former Amazon boss Doug Gurr has been appointed as interim chair of the Competition and Markets Authority (CMA), in a bid to boost growth and support the economy. Gurr, currently the director of the Natural History Museum, will bring a wealth of experience in the technology sector as the former…
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21 JanuaryHigh Street
Shoe Zone profits fall in ‘year of two halves’
Shoe Zone has revealed that its profit before tax fell to £10.1m for the year ended 28 September 2024, down from £16.2m in the previous year. Alongside this, the company’s revenues fell to £161.3m, down from £165.7m in the same period last year. Shoe Zone stated that the decline was…
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17 JanuaryNews-In-Brief
Today’s news in brief-17/1/25
Retail sales in the UK fell by 0.3% in December, disappointing analysts who anticipated a 0.4% rise during the Christmas season. The decline, attributed to the poorest supermarket sales since 2013, was partly offset by a 4.4% rise in clothing sales. The Office for National Statistics (ONS) reported that food…
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17 JanuaryNews
Customer satisfaction levels lowest since 2015, UKCSI finds
UK customer satisfaction levels remain near their lowest level since 2015, the twice-yearly report by The Institute of Customer Service on the state of service has revealed. The latest UK Customer Satisfaction Index (UKCSI), which benchmarks customer satisfaction of over 260 of the UK’s leading businesses and has run since…
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10 JanuaryFeatures
From comedy to commerce: Vix Leyton on the data that drives retail
In the fast-paced, data-driven world of retail analytics, Vix Leyton, Head of Content at Pepper.com, stands out for her unique career journey and dual life as a stand-up comedian. In a candid interview, Leyton shared her insights on the industry’s evolution, the trends that defined 2023, and where the retail…
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8 JanuaryComment
Shaping the future of retail analytics
Diane Wehrle, co-founder of Springboard, is a name synonymous with retail data innovation. Her journey from a business graduate to a pioneer in retail analytics is a testament to vision, resilience, and seizing untapped opportunities. In an industry often starved for real-time, actionable insights, Wehrle’s work has transformed how retailers…
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8 JanuaryDepartment Stores
ProCook revenues surge amid successful Black Friday and Xmas
UK-based kitchenware brand ProCook has reported a 11.2% increase in revenues to £25.6m and like-for-like revenue increase by 3.4% for the 12 weeks ended 5 January 2025. The group stated that actions taken to elevate its Black Friday and Christmas campaigns resulted in a “strong trading performance”. Total retail revenue…
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Dec- 2024 -23 DecemberAdvice
Faire’s Charlotte Broadbent on making wholesale accessible
In an era where independent retailers face growing challenges, Faire, a global online wholesale marketplace, has emerged as a transformative force. Led in the UK by Charlotte Broadbent, Faire is redefining the traditional wholesale model by providing small businesses with tools, access, and a platform previously reserved for large corporations.…
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19 DecemberNews-In-Brief
Today’s news in brief-19/12/24
Amazon is preparing to settle a significant group claim from delivery drivers over working conditions, potentially costing £140m. The case, brought by Leigh Day solicitors in 2021, argued that more than 3,000 drivers, classified as self-employed, were entitled to compensation of about £10,500 annually for unpaid earnings. Drivers claimed Amazon…
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19 DecemberOnline & Digital
Amazon to settle delivery driver dispute worth potential £140m
Amazon is reportedly preparing to settle a group claim from delivery drivers who claimed the retail giant deprived them of thousands of pounds in earnings.According to The Guardian, lawyers involved in the case said the settlements could cost Amazon a total of £140m. Drivers who deliver for the company through…
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