Year: 2019

Ted Baker appoints Lindsey Page as new CEO

Ted Baker has appointed Lindsay Page as the company’s new CEO, following the announcement the investigation into former CEO Ray Kelvin’s conduct had concluded. The fashion retailer’s board revealed, in light of Kelvin’s resignation with immediate effect on 4 March 2019, the conclusions and recommendations of the investigation carried out…

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Are security cameras the future of retail?

Ask somebody what they immediately think about when someone mentions CCTV and their mind often jumps to the idea of; being watched, invasion of privacy or even the phrase ‘Big Brother’. The tussle between security over privacy remains, but there are new benefits that may be changing the balance in…

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Dunelm sees Q3 revenues rise 12.5%

Homewares retailer Dunelm has reported a 12.5% rise in like-for-like revenue during Q3 attributed to strong growth in online sales. For the 13 week period ending 30 March 2019 Dunelm’s store revenue over its 169 stores increased by 9.8% year-on-year, however growth was primarily driven by online revenue on Dunelm.com…

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Business confidence ‘crashes’ to lowest point since 2012

Business optimism has “crashed” to its lowest level since September 2012, according to a new report from accountants and business advisors BDO. BDO’s Optimism Index, which shows how businesses expect output to develop in the next three to six months, plummeted to 96.10 in March from 99.79 in February. According…

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Asos hit by 87% profit fall

Online clothing retailer, Asos has announced an 87% fall in pre-tax profits down to £4m for the six months leading up to 28 February, against results for the same period during the 2018 financial year. The retailer blamed its profit plunge on a difficult year caused by “heavy discounting” and…

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Mike Ashley promises to ‘save’ Debenhams

Mike Ashley has made a promise to “save as many Debenhams stores and jobs” as he can similarly to House of Fraser, following the department store going under the control of its lenders. Sports Direct released a statement after Debenhams was placed into administration saying it was a “national scandal”…

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Bristol’s Galleries shopping centre on market for discount £32m

The Galleries shopping centre has been put on the market at a discount rate of £32m, after being originally purchased for £50m, for its redevelopment potential by current owners InfraRed Capital. According to reports by Drapers, real estate investment firm, LaSalle Investment Management is set to buy the shopping centre.…

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New Look to abandon menswear store offering

Clothing retailer New Look plans to remove its menswear offering from its stores from autumn 19, moving it to an online only offering. According to Drapers, New Look aims to start the process of removing its mens offering from its 160 stores in the next four to six months. It…

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The ultimate guide to creating a positive CX for mobile

Customer experience (CX) has the power to shape a consumer’s perception of your brand, with research showing that a positive customer experience can have a huge impact in terms of brand loyalty, conversion rates and sales. For this reason, creating a positive CX – by providing customers with an enjoyable…

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Brexit uncertainty slows retail sales in March

UK retail sales decreased by 1.1% in March, compared with the increase of 1.4% in 2018, according to the latest BRC-KPMG Retail Sales Monitor. Over the three months to March, in-store sales of non-food items declined 1.5% on a total basis and 1.7% on a like-for-like basis. This is above…

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