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Online & Digital

Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโ€™s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ€” helping professionals stay ahead in an increasingly connected marketplace.

  • Jan- 2018 -
    12 January
    Shoppers make 80% of retail purchases online

    Shoppers make 80% of retail purchases online

    Online shoppers in the UK make 80% of their retail purchases online, up from 74%, according to a new report. The Royal Mailโ€™s โ€˜Delivery Mattersโ€™ report found that the proportion of money being spent online has increased year on year. The average online shopper spends ยฃ40 each month on clothes…

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  • 12 January
    Ocado tests robotic assistant for use in its warehouses

    Ocado tests robotic assistant for use in its warehouses

    Online home delivery supermarket Ocado has revealed the first prototype of a robot to assist staff in its warehouses. The project, dubbed โ€˜SecondHandsโ€™, is designed to maintenance technicians working in Ocadoโ€™s automated warehouses, and will learn through observation how to complete tasks that require a level of precision or physical…

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  • 12 January
    Diageo

    Diageo signs with UberEATs for convenience store alcohol deliveries

    Alcoholic drinks giant Diageo has signed a new partnership with delivery app, UberEATs, to begin delivering its drinks brands to consumers from local convenience stores. Retailers will be invited to work alongside Diageo as supply partners to fulfil orders of its beverages, as well as mixers and snacks, via the…

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  • Nov- 2017 -
    20 November
    Christmas spending set to rise, says Accenture

    Christmas spending set to rise, says Accenture

    Despite concerns around Brexit, spending on Christmas purchases is likely to increase in the UK this year, with more than a third (37%) of consumers planning to spend more than they did last year,ย according to the latestย Accenture Holiday Shopping Survey. Now in its fourth year, the survey examined the buying…

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