Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Mar- 2019 -1 March
Farfetch and JD.com expand partnership with Toplife merger
Farfetch, the technology platform for the luxury fashion industry, has announced the expansion of their strategic partnership with JD.com in order to create the โpremier luxury gateway to Chinaโ for luxury brands. Under the agreement, JD.comโs Toplife will merge into Farfetch China while Farfetchโs 3,000 luxury brands will be made…
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Feb- 2019 -27 February
M&S signs ยฃ750m delivery deal with Ocado
Marks and Spencer has announced the creation of a new joint venture with online supermarket Ocado which the two companies say will โtransform online grocery shopping for UK consumersโ. Under the new venture, M&S is acquiring a 50% share of Ocadoโs UK retail business, which will be supported by Ocado…
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22 February
Online retail records its ‘worst January sales growth’
Online retail recorded its worst January sales growth in three years last month, as the industryโs poor recent sales performance continued into the new year, according to the IMRG Capgemini eRetail Sales Index. E-commerce saw a 7% year-on-year increase which was slightly above the three-month average of 6.3% year-on-year, however…
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22 February
Martin Newman announces DownYourHighStreet.com investment
Retail expert, Martin Newman has announced he has invested in e-commerce platform, DownYourHighStreet.com, bringing its told investment raised this funding round to ยฃ272,060, 81% more than its target. The platform, created specifically for independent bricks and mortar retailers to grow their e-commerce business, will officially launch in June and currently…
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15 February
Amazon ‘to launch checkout-free shopsโ in London
Online retail giant Amazon has reportedly secured property to open checkout-free stores in London, making it the first openings of the concept outside of America. According to trade publication The Grocer, the sites will compete with food outlets such as Eat and M&S and will be located in areas with…
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15 February
Zavvi blasted by ASA over Disneyland prize draw after winners complain
Online retailer entertainment retailer, Zavvi has been told not to run a competition again in โits current formโ by the Advertising Standards Authority (ASA), after the winners were denied their prize as the retailer told them they had โresponded too lateโ. The prize draw offered customers who paid with Mastercard…
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8 February
JD Sports removes advert for Scotland shirt following โ#everydaysexismโ complaints
Sports retailer, JD Sports, has removed an advert for the football shirt of the Scottish national team following Twitter complaints accusing the company of โ#everydaysexismโ. The advert for the menโs and childrenโs kit showed the models as athletes, however the advert for the womenโs shirt showed a women wearing ripped…
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1 February
Amazon shares dip 5% despite record Christmas sales
Online retail giant Amazon has seen its shares drop 5% to $1,635 in early trading, after disappointing investors with a slow down in revenue growth. Revenues grew 20% to $72.4bn in Q4 2018, compared with the 29% it experienced in Q3. The deceleration is widely considered the result of reduced…
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Jan- 2019 -31 January
Shop Direct consulting with 225 members of staff over job cuts
Shop Direct, the group which owns online retailers Very and Littlewoods, is in consultation with 225 members of staff over job cuts. The group plans to merge its businesses as part of a transformation strategy which will see teams for menโs and womenโs fashion consolidated and its design team moved…
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30 January
B&Q found to have leaked details of 75,000 thieves
B&Q has been found to have leaked details of 75,000 shoplifters including vehicle descriptions and full names. The leak was found by security researcher Ctrlbox Information Security, which said the details were leaked on to the internet without password protection. The group said B&Q had removed the sensitive data and…
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