Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Aug- 2025 -11 August
Carlyle poised to take control of Very Group from Barclay family
The US private equity firm Carlyle is reportedly expected to seize control of Very Group later this year, ending the Barclay family’s long-running ownership of one of the UK’s largest online retailers, according to Sky News. Sources told the outlet that Carlyle, which is the biggest lender to Very Group’s…
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7 August
Grocery helps boost Deliveroo’s H1 GTV to £3.78bn
Deliveroo has reported a 9% year-on-year increase in gross transaction value (GTV) and revenues, reaching £3.78bn and £1.04bn respectively, driven by double-digit growth in its grocery segment for the first half of the year ended 30 June 2025. Order volumes rose 8% to £147m, with GTV per order up 1%…
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5 August
Naked Wines FY losses narrow to £4.9m
Naked Wines has narrowed its statutory pre-tax loss by 70%, from £16.3m to £4.9m, for the year ended 31 March. This comes despite the specialised wine retailer’s revenues falling 14% to £250.2m during the period, which was reportedly in line with management expectations. Meanwhile, adjusted EBITDA – excluding costs from…
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4 August
Amazon promises quieter deliveries with new drone trial
Amazon has told Darlington Council that its drones will make less noise than delivery vans as it looks to gain permission for a trial of drone delivery. According to reports from The Telegraph, documents submitted to the council by Amazon claim the drone noise “is likely to be marginally less…
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4 August
THG announces strategic Myprotein partnership in South Korea
THG has announced a licensing partnership in South Korea with SG Safety Corporation, a distribution and business development division of CJ Group, to bring MyProtein to the region. This agreement will bring the nutrition brand to offline channels for the first time, as well as a number of new online…
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1 August
Amazon sales rise 13% in Q2 but profit outlook softens
Amazon has welcomed better than expected trading in its second quarter, as revenues rose by 13% to $167.7bn (£130.8bn), but has warned that Q3 profits may not meet expectations amid ongoing tariff uncertainty. Operating income hit $19.2bn (£15.0bn) in the quarter ended 30 June 2025, compared with $14.7bn (£11.5bn) in…
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Jul- 2025 -29 July
Debenhams partners with Pinterest to boost brand awareness
Debenhams has partnered with Pinterest as part of efforts to increase brand awareness and boost customer growth. Debenhams is the first group brand in the UK to launch a campaign on the online platform this year. The online department store said it is working closely with Pinterest on a marketing…
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25 July
Depop appoints new chief executive
Depop, the community-based fashion resale marketplace, has appointed Peter Semple as chief executive officer, effective 1 August, following his tenure as interim chief executive. Semple first joined the fashion resale platform as chief marketing officer, later assuming interim leadership. He replaces former chief executive Kruti Patel Goyal, who left the…
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18 July
BNPL borrowers set to receive new protections under FCA proposals
Buy now pay later (BNPL) customers would benefit from similar protections to other types of lending under new proposals from the Financial Conduct Authority (FCA). The draft rules would require lenders to assess affordability and offer support if borrowers fall into financial difficulty. BNPL users would also be able to…
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17 July
Ocado Retail CCO to depart after less than two years
Ocado Retail chief commercial officer Amit Chitnis is set to depart the company having joined in December 2023. The company’s director of commercial development George Dean has been named as the company’s interim CCO to ensure a seamless transition. Chitnis joined Ocado from Tesco where he spent a decade in…
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