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Understanding, influence and drive – Challenging change management

We’ve all heard the saying ‘change is the only constant in life’. As retailers know, and in some cases have…

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Retail needs to play its part in reducing carbon emissions

A leaked study in 2008 revealed that emissions from shipping could be up to three times higher than previously believed.…

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Five future truths of digital signage in retail

Touchscreen devices such as iPads are becoming more and more prevalent within the in-store shopping experience, as retailers are increasingly…

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The evolution of customer care

We live in an increasingly digital world. Throughout the day, consumers use multiple devices and channels to communicate with, and…

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The changing face of retail and retail employment

Over the last five to 10 years we’ve all witnessed the changing face of the retail store. The early signs…

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Five ways paid search can help retailers maximise sales events

Accounting for an estimated £8bn sales in 2017, Black Friday is a firm fixture on the retail calendar, even stealing…

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Why retailers are struggling to bridge the omnichannel gap

The last decade has seen a huge shift in the retail industry with perpetual change and monumental technological advancements leaving…

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Popping Off? The pop-up shop looks set for a revival in 2018

While some of the UK’s favourite brands experienced a dip in footfall and an increase in online sales over the…

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The role of manufacturers and retailers have in creating a circular economy

Consumers have long been targeted for their sustainability efforts, from recycling to upcycling and beyond. However, while individuals can make…

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Why retailers are losing the fight against online counterfeiting

What do premier watches, designer handbags and prescription pharmaceuticals all have in common? These are just a few items being…

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