Comment

It’s time for brands to prioritise the happiness of millennial shoppers

We now exist in a world where technological innovation is empowering customers to expect more from the brands they deal…

Read More »

Why retailers should put the customer at the heart of digital transformation

There are so many technology solutions available to the retail sector that arguably the most critical step in investing in…

Read More »

How to curb e-commerce fraud as people migrate to online shopping

Figures from the annual BRC Retail Crime Survey report an exponential increase in e-commerce fraud, specifically fraudulent Card Not Present…

Read More »

Retail should embrace serial returners – not ban them

How do you solve a rising rate of returns? It’s a question which has been asked with more frequently over…

Read More »

Hard times on the high street

The widespread impact of digital is a daily reality, but few cases have been so apparent to the everyday consumer…

Read More »

How retailers can keep up with the pace of change

Has the future of retail ever looked so bleak? From crumbling giants like HMV and Hammerson to headline-grabbing losses at…

Read More »

The future of advertising creativity in retail

One of the questions that I get asked time and again is: What is the future for advertising creativity in…

Read More »

The click-and-collect phenomenon

The UK retail landscape is facing unprecedented pressures as British shopping habits continue to undergo a radical transformation. With consumers…

Read More »

Reimagining the retail bridge between online and offline shopping

The rise of retail giants like Amazon is a widely documented trend with many digital, built-in-the-cloud market entrants having overtaken…

Read More »

Personalisation is the key to lasting customer loyalty in fashion

Fashion is a fundamental form of human self-expression, so it makes sense that searching for the right clothes and shoes…

Read More »