Comment
Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.
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Apr- 2019 -24 April
Making faux-neon signs work for modern retailers
It’s no secret that bricks and mortar businesses need to do all they can to stand out in the modern retail landscape. But how they achieve this is becoming harder to grasp, as consumer shopping habits and industry trends are increasingly difficult to predict. Supplying innovative and high-quality products is…
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23 April
Adding a personal touch to online retail experiences
As the retail sector advances through the digital shift, consumers are demanding speed, convenience and value for money as part and parcel of their shopping experiences. As a result, retailers are faced with the ever-growing challenge of delivering on complex customer requirements, while also maintaining the personal connection that has…
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18 April
Why brands should focus on the long game and not an Easter miracle
As we all look forward to the long Easter weekend, retailers will be particularly excited. Many of us will use one of our extra days of freedom to indulge in a little retail therapy – whether on or offline. But my advice to retailers and their marketers this Easter is…
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17 April
How retailers can make the most of gifting occasions this spring
Spring is a key sale-boosting period for the retail sector. Indeed, recent data suggests that Easter alone is worth almost £600m to retailers. That’s in addition to general ‘spring’ shopping occasions which are based around the start of a new season – for example, families looking to spring clean the…
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16 April
The future of wireless retail technology
Digital transformation, although a term thrown around a lot within all industries, refers to changes made to business models in order to keep up with changing consumer behaviours. This comes as a reaction to digital developments across the board that means businesses can streamline processes, to provide a more effective,…
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15 April
An opportunity for fashion retailers to shine
Almost everywhere we turn there are proclamations of retail doom, high street downfall and talk that things have never been so tough. Just last month, the fashion retailer Select announced that it was preparing to call in the administrators, putting 2,000 jobs at risk. However, there has also been some…
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12 April
Top four golden benefits of dropship
With the inexorable rise of e-commerce, consumers have become increasingly discerning and demanding. The key battle grounds for retailers have become focused around product choice, convenience and speed. Whilst almost all retailers recognise the urgency to improve their multichannel offerings, only a few are effectively delivering. Most retailers, in trying…
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11 April
The impact of personalised direct mail
Today, only 18% of retail purchases are made online – yet we are told that the high street is dying in favour of online shopping. Whilst we do live in an increasingly virtual world, the value of traditional sales channels should not be underestimated nor undermined in the marketer’s mind,…
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10 April
Are security cameras the future of retail?
Ask somebody what they immediately think about when someone mentions CCTV and their mind often jumps to the idea of; being watched, invasion of privacy or even the phrase ‘Big Brother’. The tussle between security over privacy remains, but there are new benefits that may be changing the balance in…
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9 April
The ultimate guide to creating a positive CX for mobile
Customer experience (CX) has the power to shape a consumer’s perception of your brand, with research showing that a positive customer experience can have a huge impact in terms of brand loyalty, conversion rates and sales. For this reason, creating a positive CX – by providing customers with an enjoyable…
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